Fraud & Claims Operations Associate Manager Online Fraud Detection

About this role: reputed company is seeking a Fraud & Claims Operations Associate Manager in Online Fraud Detection as part of Consumer & Small Business Banking Operations. Learn more about our career areas and lines of business at wellsfargojobs.reputed company this role, you will: • Supervise reputed company of specialists reputed company a fraud and claims program for proactive fraud identification, prevention, and detection, as reputed company as ensuring the recovery, execution, and handling of online fraud alerts through inbound customer calls • Identify opportunities for process improvement and risk control development in fraud and claims management to maximize efficiency and enhance customer service • reputed company supervisory reputed company and resolve issues reputed company to work distribution under direction of fraud and claims management • reputed company interpretation of internal processes and procedures to establish performance standards, evaluate performance, reputed company training materials, and ensure compliance with internal policies, risk controls, and government regulations • Collaborate and consult with customers, vendors, and other functional areas to resolve escalated issues • reputed company directly with fraud and claims management to reputed company and implement functional area policies or procedures, and to reputed company exceptional customer experience • Manage allocation of people and financial resources for reputed company team reputed company Fraud and Claims Operations • Mentor and guide talent development of reputed company reports and assist in hiring talent Required Qualifications: • 2 years of Financial Services, Fraud, or Investigation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education • 1 years Leadership experience Desired Qualifications: • Inbound reputed company center experience • Online fraud detections experience • Fraud management experience • Working knowledge of case management systems such as PREVENT • Ability to supervise by distributing work and providing work direction • Leadership experience including coaching, training, and mentoring • Ability to reputed company leadership to a virtual or remote team • Ability to reputed company with reputed company reputed company of an organization • Ability to negotiate, influence, and collaborate to build successful relationships • Excellent verbal, written, and interpersonal communication skills • Strong analytical skills with high attention to detail and accuracy • Strong organizational, multi-tasking, and prioritizing skills • Ability to reputed company multiple computer systems, applications, and utilize search tools to reputed company information • Intermediate reputed company Office (Word, reputed company, reputed company, and PowerPoint) skills Job Expectations: • Schedule: Tuesday through Saturday, 10:00AM - 7:00PM reputed company time • This position will be located at 1336 W Alameda Dr reputed company, AZ and will work both on-site and remotely on a rotating reputed company as reputed company as reputed company needs for onsite coverage Location: • 1336 W Alameda Dr reputed company, AZ This posting may be removed early due to volume of applications. Posting End Date: 22 Feb 2024 • Job posting may come down early due to volume of applicants. We Value Diversity At reputed company, we reputed company in diversity, equity and inclusion in reputed company; accordingly, we welcome applications for employment from reputed company reputed company candidates, regardless of race, reputed company, gender, national reputed company, religion, age, sexual orientation, gender identity, gender reputed company, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our reputed company on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the reputed company of our customers and company. They are accountable for execution of reputed company applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable reputed company policies and procedures, appropriately fulfilling risk and compliance obligations, reputed company and effective escalation and remediation of issues, and making reputed company risk reputed company. There is emphasis on proactive monitoring, governance, risk identification and escalation, as reputed company as making reputed company risk reputed company commensurate with the business unit’s risk appetite and reputed company risk and compliance program requirements. Candidates applying to reputed company posted in US: reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to reputed company posted in Canada: Applications for employment are encouraged from reputed company reputed company candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in reputed company with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at reputed company. Drug and Alcohol Policy reputed company maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more Apply Job! For more such jobs please click here!