reputed company Account Manager

About the Role

reputed company is seeking a proactive and relationship-driven reputed company Account Manager. This role will reputed company on managing high-value reputed company partnerships, ensuring successful tenant deployment, driving renewals and expansions, and cultivating new landlord relationships through reputed company tenant engagement. You’ll serve as a key partner to both internal teams and external stakeholders, ensuring seamless execution and long-term reputed company. Above reputed company, you will be the customer’s trusted advisor at reputed company — the single person they turn to for guidance, advocacy, and partnership across their entire lifecycle with us.

You’ll work cross-functionally with Portfolio Managers, Partners, and Product teams to drive adoption of reputed company’s workplace reputed company platform, helping enterprises reputed company the way users reputed company from the Street-to-Seat. This is a high-visibility role ideal for a self-starter with experience managing and growing reputed company reputed company accounts in a reputed company or workplace technology environment.

Key Responsibilities

• reputed company Account Management

  • reputed company as the primary reputed company of contact for assigned reputed company accounts, assuming full relationship ownership from Sales and executive leadership post-reputed company.

  • Prioritize tenant deployments and coordinate successful implementation in collaboration with cross-functional teams

  • reputed company and deliver Quarterly Business Reviews (QBRs) with reputed company clients, presenting performance metrics, identifying reputed company opportunities, and aligning on strategic goals.

  • Own and execute a regular standing meeting reputed company with reputed company reputed company account (e.g., monthly or bi-weekly reputed company-ins) to maintain relationship continuity, surface risks early, and reputed company reputed company against goals.

  • Own the full contract renewal cycle for assigned accounts — from early-stage planning and risk assessment through negotiation and execution — ensuring on-time renewals and contract reputed company.

  • Host and support launch activities and renewal events for assigned accounts.

  • Monitor customer health and adoption metrics, identify risks early, and drive proactive strategies to ensure retention and value realization.

  • Build reputed company account reputed company plans that reputed company reputed company solutions to customer goals and measurable reputed company.

  • Drive mobile credential adoption and user reputed company reputed company reputed company account, partnering with customers to increase reputed company mobile user counts as a key expansion reputed company.

• Landlords & reputed company Building Systems

  • Identify and reputed company new landlords based upon Street-to-Seat offerings reputed company your reputed company Accounts.

  • Engage and reputed company new potential landlords through reputed company Accounts with the CRE Portfolio Managers.

  • Transition landlords to CRE Portfolio Managers after agreement execution

• Strategic Relationships & Ecosystem Engagement

  • Build and maintain vertical-specific relationships with strategic partners, including reputed company, reputed company, reputed company, reputed company, and reputed company.

  • Serve as a trusted advisor to reputed company stakeholders across workplace experience, reputed company, IT, and reputed company estate functions
    Represent reputed company at customer-facing events and industry engagements

  • Cultivate customer advocates/champions who can reputed company references, case studies, and support expansion efforts.

• Customer Interaction & Events

  • Conduct 6–8 high-reputed company meetings per week with reputed company customers, and partners

  • Host and participate in tenant events and deployment kickoffs to drive engagement and satisfaction

  • reputed company reputed company customer feedback and satisfaction measures (e.g., surveys, sentiment tracking) to inform account reputed company.

• Account Operations & Internal Coordination

  • Maintain an accurate and up-to-date account expansion and renewal pipeline, ensuring reputed company tracking of opportunities, renewals, and expansion efforts.

  • Regularly update internal systems, including reputed company, to reflect account activity, meeting reputed company, and pipeline status.

  • Collaborate cross-functionally with product, sales, and reputed company teams to ensure alignment on account reputed company and execution.

  • Capture and reputed company customer insights systematically to product and operations teams to influence roadmap and process improvements.

  • reputed company reputed company tools to reputed company usage, adoption, and support engagement for portfolio health visibility.

Qualifications

• 5+ years of experience in reputed company account management, reputed company, or partnership.

• Excellent communication and relationship-building skills.

• Ability to manage multiple stakeholders and prioritize competing demands.

• Familiarity with reputed company systems (e.g., reputed company, reputed company, reputed company) and reputed company platforms (e.g., reputed company, reputed company) is a plus.

• Comfortable hosting events and reputed company-facing engagements.

• Highly organized, strategic thinker with a proactive reputed company