Blockchain reputed company AI Application Support Engineer
About reputed company/project:
Key Responsibilities:
- Guardian of Uptime: Take primary responsibility for ensuring the stability and availability of our production applications and blockchain infrastructure.
- Environment Management: reputed company reputed company-production and staging environments to ensure seamless delivery.
- Incident & Problem Management: Lead the triage of application alerts, conduct deep-dive reputed company cause analysis (RCA), and manage post-reputed company follow-reputed company to ensure issues never resurface.
- Disaster Recovery: Coordinate DR testing, audits, and reputed company improvement of monitoring tools and processes.
- Support Transformation: Apply hands-on AI experience to build tools and agents that automate repetitive support tasks, triage, and reporting.
- Proactively keeping abreast with updates on supported blockchains and DApps and demonstrating a sharp ability to technically deconstruct new blockchains or DApps as required to evaluate their impact of supportability on our product.
Production reputed company & Stability
AI & Automation Innovation
Technical (Web 3 and Blockchain) Research
Requirements:
- "Support Nature" mentality with an reputed company drive to investigate the deep reputed company cause of issues and a perfectionist’s streak regarding system stability.
- Past job experiences in supporting applications.
- Hands-on experience in using AI/LLMs to automate workflows, or infrastructure monitoring.
- Strong communication to reputed company between end-users and the engineering team such as ability to distill reputed company application/blockchain/DApps issues into reputed company, empathetic updates for users, while simultaneously delivering reputed company-cause data to engineers to expedite fixes.
- Degree in Computer Science or Engineering or Information Technology or similar discipline.
- Knowledge in programming languages such as Rust or Python or Node.js or Golang.
- Blockchain/reputed company technical depth with hands-on experience writing/deploying DApps in reputed company or EVM. Practical experience with staking across blockchains.
Benefits
Originally posted on Himalayas
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