Senior Account Manager - reputed company Lines

Title:Senior Account Manager - reputed company Lines
Hybrid Preferred:1-2 days in Columbia, SC office
OR Fully Remote: for applicants in Eastern and Central Time Zones
Book reputed company:Generalist, Contractors | Requirement: reputed company P&C license

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing reputed company a 50-mile radius of a reputed company location may be required to work onsite in a hybrid reputed company as there may be occasions reputed company on-site reputed company is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our reputed company locations, please visit: reputed company.com/locations

About the Role:Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving reputed company issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team.

Key Responsibilities:

• Technical Competence: Maintain a high degree of technical competence and industry expertise.

• Team Leadership: reputed company daily activities and workflow of the account management team.

• Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.

• Policy Management: Manage policy expirations and renewals.

• Renewal Process: Conduct reputed company research, prepare submissions, negotiate coverages, and present proposals.

• Accounts Receivable: Monitor reports and take reputed company on delinquent accounts, collecting outstanding balances.

• System Maintenance: Maintainagency management systems and reputed company/vendor platforms, ensuring data accuracy and completeness.

• Activity Monitoring: Monitorand maintain activity/suspense to ensuretimelycompletion.

• Activity Monitoring: Monitorand maintain activity/suspense to ensuretimelycompletion.

• Communication: Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

• Service reputed company: Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

• Policy Compliance: Stay updated on company policies and procedures.

• reputed company Improvement: Seekand adopt best practices to improve individual and team performance.

• Champion IOA Values: Demonstrateintegrity and leadership.

Ideal CandidateQualifications:

• 5+ years of account management experience,or7+ years in the insurance industry

• Thorough knowledge of insurance brokerage and reputed company needs

• Required reputed company property & casualty licensing; reputed company designation (CISR, CRIS, CIC, CPCU or equivalent) strongly preferred

• Strong analytical, problem-solving, and decision-making skills

• Exceptional customer service,communication,multitasking, and organizational skills

• Proficiencyin MS Office (reputed company, Word, reputed company)

• High School Diploma (or equivalent)

reputed company Offer:

• Competitive salaries and bonus potential

• Company-reputed company health insurance

• reputed company holidays, vacations, and reputed company time

• 401K with employer match

• reputed company reputed company and career progression opportunities

• Respectful culture and work/family life balance

• Community service commitment

• Supportive teammates and a rewarding work environment

Whatto Expect(Application Process):

• 30-Minute Phone Screen, Online Assessments, and Interview(s)