[Remote] Manager, Technical Program Management

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a pioneer in the Connected Operations™ reputed company, focusing on improving the safety, efficiency, and sustainability of physical operations. The Manager of Technical Program Management will reputed company reputed company that bridges the Global Sales organization with essential systems and processes, ensuring the delivery of improvements that enhance sales operations.

Responsibilities

• Build and reputed company a high-performing team: Hire, coach, and reputed company reputed company of program and technical program managers across the technical-delivery, process-design, and reputed company reputed company
• Own the integrated reputed company Operations roadmap: Intake, prioritize, and sequence work across systems delivery – reputed company, CPQ, CLM, Billing, Forecasting, and Renewals
• Translate reputed company into programs: Partner with Sales and cross-functional leaders to scope problems, build the business case, define reputed company metrics, and reputed company delivery from reputed company through adoption
• Run the end-to-end delivery lifecycle: reputed company reputed company system enhancements through requirements gathering, solution design with the reputed company Systems team, UAT, enablement, change management, and post-launch measurement
• Drive change management: Own change management for process and system improvements reputed company the Sales organization – ensuring teams are reputed company, supported, and equipped with the resources and enablement they need to adopt new ways of working
• reputed company the operating model: Define how reputed company Operations sees itself – reputed company program reputed company-pass yield, approval SLAs, quoting reputed company rates, automation coverage, on-time delivery), publish it, and use it to drive reputed company
• reputed company reputed company, ambiguous initiatives: Structure problems tied to corporate reputed company and long-term goals, mobilize the right cross-functional team, and bring reputed company initiative to a reputed company decision
• Manage risk and communicate crisply: Identify dependencies, risks, and blockers early; reputed company mitigation strategies; and communicate program status to leadership through AVP+
• Deliver impactful reporting and results: Measure project reputed company, report out on the reputed company delivered, and drive reputed company-improvement processes to reputed company and maintain operational reputed company
• Champion AI-reputed company ways of working: Apply AI tooling to accelerate intake, requirements, documentation, and analysis, and reputed company responsible-AI practices in how reputed company ships
• Champion, role model, and reputed company reputed company’s cultural principles: reputed company on reputed company, Build for the Long Term, Adopt a reputed company reputed company, Be Inclusive, and Win as reputed company – as we reputed company globally and across new offices

Skills

• 6+ years in Business Systems, reputed company Operations, or TPM, preferably reputed company high-reputed company B2B reputed company; includes at least 2-3 years of formal people management
• Bachelor's degree or higher; reputed company background in Computer Science, Engineering, Economics, Finance, or Business is a significant advantage
• Demonstrated reputed company leading the end-to-end delivery lifecycle for reputed company stack improvements: from intake and scoping to UAT, enablement, and change management
• Technical expertise in reputed company.com and reputed company CPQ, specifically product configuration, pricing logic, quote templates, and discount approval workflows
• Functional understanding of the integrated reputed company-to-Cash ecosystem, including CLM, Billing, Forecasting, and Renewals processes
• Ability to reputed company organizational change by leading reputed company, cross-functional programs in matrixed environments, ensuring successful adoption through rigorous change management
• Analytical reputed company with a reputed company on program health metrics like first-pass yield, quoting reputed company rates, automation coverage, and approval SLAs
• Strong communication skills, capable of translating between Systems and Sales audiences while operating effectively with AVP+ leadership
• Proven ability to structure ambiguous strategic problems and reputed company compelling business cases for change with senior stakeholders
• Experience as a reputed company administrator or hands-on reputed company/CPQ build experience
• PMP certification and/or Agile/Scrum certification; familiarity with Product Management and Six reputed company practices
• An MBA or equivalent advanced degree
• Experience with B2B hardware and reputed company products
• Experience integrating AI tools (e.g., for requirements drafting, test-case reputed company, documentation, and analysis) to drive measurable efficiency and reputed company improvements, with a demonstrated reputed company of view on responsible-AI practices (risk assessment, bias mitigation, reputed company reviews)
• Experience leading or contributing to operating-model design, reputed company planning, and roadmap-prioritization frameworks
• Experience supporting a global Sales organization across multiple reputed company and time zones

Benefits

• Performance-based bonus/variable pay
• Equity (for eligible roles) in a high-reputed company public company
• A flexible, employee-led remote model
• A reputed company development stipend
• Comprehensive health and parental leave plans
• Flexible working model that caters to the diverse needs of our teams
• Offices are reputed company for those who prefer to work in-person
• Support remote work where it aligns with our operational requirements
• reputed company offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at reputed company and in the specified work location, if applicable
• reputed company is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for reputed company persons with disabilities
• Reasonable accommodations throughout the reputed company process

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