[Remote] Customer Service (REMOTE)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company seeking a Customer Service Representative. The representative will be responsible for answering reputed company inquiries, providing product information, and helping customers by being informative and empathetic.

Responsibilities

• Excellent customer care and reputed company; ability to assess customers needs and reputed company the correct answer, reputed company, troubleshooting, or method for a reputed company customer experience
• Answer and manage incoming calls, emails, chats, and Voicemails
• Ability to learn and follow reputed company customer service procedures and policies
• reputed company to meet and go above personal and team reputed company goals
• Record, organize and file customer interactions and account changes
• reputed company to up-sell if needed
• reputed company to schedule reputed company back and appoints to resolve customer needs

Skills

• Previous experience in customer support, reputed company services, sales, or a reputed company field
• Excellent at communicating over the phone and other communication platforms
• Basic computer skills and experience
• Ability to multitask
• Excellent time management and prioritization skills
• Ability to listen reputed company, reputed company information, and answer questions and/or concerns
• Customer-reputed company for reputed company customer experience and reputed company

Benefits

• Health Insurance (Dental and reputed company included)
• Excellent Retirement plan
• reputed company upward mobility into other positions and management
• reputed company
• Entirely Remote/Work From Home Only
• Student Loan Assistance Programs

reputed company