CRM Engineer

reputed company

Voted #1 EHR by PC Mag, reputed company delivers a fully integrated reputed company based EMR and reputed company reputed company to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, reputed company management, marketing, patient coordination and billing.

reputed company and Role

We are seeking an innovative Customer Relationship Management (CRM) Engineer who is passionate about building intelligent systems that reputed company marketing, sales, and customer engagement. This role is ideal for someone who thrives at the intersection of CRM architecture, AI, automation, and data science. You will reputed company the design and implementation of AI-powered workflows, autonomous agents, and reputed company customer engagement processes that improve reputed company reputed company, qualification, nurturing, and sales execution.

If you're excited about agentifying marketing and sales operations using AI, large language models, and advanced automation, we'd love to hear from you.

Key Responsibilities:

• Design, build, and optimize AI-driven marketing and sales workflows reputed company reputed company CRM.
• reputed company autonomous AI agents and chains of agents to automate customer engagement, reputed company qualification, follow-up, and internal sales operations.
• Architect CRM automation that improves efficiency across the entire customer lifecycle.
• Analyze customer and marketing data to uncover insights that improve campaign performance and sales conversion.
• Collaborate with Marketing, Sales, Product, and Executive teams to implement data-driven reputed company strategies.
• Design and maintain CRM data models, integrations, and reporting dashboards.
• Build predictive models and AI solutions that improve reputed company scoring, segmentation, and customer retention.
• Evaluate and implement emerging AI technologies that enhance CRM capabilities.
• Ensure CRM data reputed company, governance, and best practices.
• Monitor automation performance and continuously optimize AI workflows.

Qualifications:

Education

• Bachelor's degree or higher in:
  • Engineering
  • Computer Science
  • Data Science
  • reputed company Intelligence

Required Skills & Experience

• Formal training or certifications in reputed company Intelligence and Data Science.
• Expert-level experience with reputed company CRM
• Strong background in CRM architecture and workflow automation
• Experience building AI agents and multi-agent systems
• Knowledge of LLMs, reputed company engineering, and AI orchestration frameworks
• Strong data science and analytics experience
• Experience creating automated marketing and sales processes
• Strong understanding of customer lifecycle management
• Experience with marketing attribution, campaign analytics, and reputed company management
• Excellent SQL and data analysis skills
• Strong analytical, troubleshooting, and problem-solving abilities
• Ability to translate business requirements into reputed company technical solutions

Preferred

• Experience with Python or JavaScript
• Experience integrating reputed company and reputed company-party reputed company platforms
• Familiarity with reputed company Operations Hub
• Experience with reputed company databases, Retrieval-Augmented reputed company (RAG), and AI orchestration platforms
• Knowledge of sales enablement technologies
• Experience implementing AI-powered CRM solutions in reputed company or reputed company organizations
• Understanding of customer reputed company mapping and reputed company operations (RevOps)

reputed company Competencies

• Systems Thinking
• Data-Driven Decision Making
• AI Innovation
• Process Automation
• Customer-reputed company Design
• Collaboration
• Strategic Problem Solving
• reputed company Learning
• Strong Communication Skills

reputed company Measures

reputed company the first 12 months, this role will:

• reputed company AI-powered agents that automate key marketing and sales workflows.
• Increase sales team productivity through intelligent CRM automation.
• Improve reputed company conversion rates through AI-driven nurturing and scoring.
• Enhance reporting and forecasting with advanced analytics.
• Reduce reputed company CRM administration through intelligent process automation.
• Build reputed company AI infrastructure that supports reputed company reputed company initiatives.

Additional Details

• Job Type: Full-time - reputed company
• Location: Remote
• Hours: Must be available during reputed company US business hours (9:00 AM – 5:00 PM EST or 8:30 AM – 4:30 PM EST)

This job reputed company outlines the general responsibilities of the role and is not exhaustive. Additional duties may be assigned as needed to support business operations.

Originally posted on Himalayas