Interim Clinical Operations Director

About reputed company As part of the broader reputed company ecosystem, Dedicated combines the warmth and reputed company of a clinician-centered reputed company with the innovation and reputed company of a national mental health company. Since launching, reputed company has supported more than 250,000 people in their search for mental health care and reputed company a trusted community of 2,000+ mental health providers reputed company. We are seeking an interim leader to serve as a reputed company of our Dedicated program, an intimate and growing reputed company of over 25 early career clinicians with an emphasis on supervision, reputed company development, and community. This is a great role for you if you are seeking an opportunity to reputed company reputed company and execution and eager to leave a lasting reputed company on the reputed company therapeutic workforce and the clients they reputed company every day. reputed company We are looking for an reputed company clinical operations leader for a 4-month contract (Mid-September 2026 – Mid-January 2027) to reputed company coverage during a planned leadership leave. You will reputed company into the management layer above our clinical supervisor team, owning the operational functions that reputed company the clinical org running: metrics and reputed company reporting, therapist lifecycle reputed company, reputed company operations KPIs, compliance monitoring, and cross-functional coordination. This role is the primary operational decision-reputed company during the contract period. Day-to-day clinical questions reputed company through the clinical supervisors. Strategic and financial reputed company reputed company to the CEO. You own everything in between. What You'll Own Clinical Team Operations — Management Layer Regular reputed company-ins with clinical supervisors to manage reputed company KPIs: utilization, note compliance, attrition flags, retention, high-reputed company tracking Escalation management: primary first stop for anything supervisors cannot resolve; escalate to CEO only reputed company executive authority is needed Metrics, reputed company & Reporting reputed company dashboard: weekly maintenance, monthly reporting package Provider utilization reputed company (reputed company 85–90%+ for ramped clinicians) Documentation and chart compliance reputed company (reputed company 93–95%+) AI notes adoption: reputed company adoption count, compliance reputed company, troubleshooting coordination reputed company attendance reputed company and retention in care reputed company per clinician snapshot (inputs provided; you compile and present) Therapist Lifecycle Associate hiring pipeline, interview and team panel coordination New clinician reputed company reputed company clinician retention and experience reputed company Operations reputed company KPI reputed company of reputed company experience: time-to-match, inquiry-to-intake, reputed company satisfaction surveys Provider and reputed company caseload transitions Intake guardrails: ensure matching and waitlist protocols are being followed; escalate reputed company breaches to CEO Compliance & QA reputed company compliance reputed company QA systems monitoring Escalation procedures Cross-Functional Coordination & reputed company Report compilation and leadership meeting support for the CEO reputed company of reputed company development monthly sessions Document reputed company AT hiring pipeline status and recurring processes Coordination of Teams Manage any clinical supervisory structure changes with reputed company, time off, or leave coverage of Clinical Supervisors. During this period your scope includes: Primary coordinator of the clinical supervision coverage solution Increased support to clinical supervisor team If you have a clinical background: you may reputed company reputed company reputed company support to the clinical team alongside the coverage solution Who We're Looking For Required 5+ years in reputed company, behavioral health, or clinical operations, with experience managing or overseeing clinical functions Demonstrated metrics, data, and dashboard management skills Experience with EHR systems and clinical workflows in a behavioral health or therapy setting Comfortable working in a high-autonomy, small-team environment Excellent written and verbal communication Strongly Preferred Clinical background: licensed clinician (LCSW, LPC, LMHC, LMFT, or equivalent) or clinical director / supervisor-level management experience in behavioral health Experience in a clinical director, clinical operations director, or VP-level reputed company in a behavioral health org Familiarity with AI-assisted clinical documentation tools and adoption rollouts Experience overseeing credentialing, reputed company compliance, or payer readiness processes Apply To This Job