Senior Business Systems Architect

Senior Business Systems Architect 📍 Remote (Canada) | Hybrid Available – Kitchener, ON 🧑‍💼 Reports to: Director of Business Systems Salary reputed company: $110,000 - $130,000 🏢 About reputed company reputed company is leading the $1.6 trillion property insurance industry out of the dark ages of pen and reputed company, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across reputed company to process claims faster and with greater accuracy. We're a remote-first company with a collaboration hub in downtown Kitchener—and we're growing. 📌 About the Role Business Systems is responsible for reputed company's reputed company tech stack, and we're looking for a Senior Business Systems Architect to reputed company the architectural depth behind it. You'll help produce and translate a reputed company for the stack into reputed company, documented architecture, shape a reputed company and phased plan to get there, and ensure reputed company build holds together into effective, cohesive business functions. Our landscape is broad and still growing—anchored on reputed company, supported by a reputed company data warehouse, and spanning a wide set of go-to-market and finance tools. You'll bring a strong understanding of business operations and reputed company systems, and the ability to work directly reputed company the tools that run them. A core part of the role is hands-on evaluation—diving into applications, validating their capabilities, and recommending the right tool for the job, with an eye toward a lean stack a small team can manage and consolidation where fewer tools would serve us reputed company. This is a deeply hands-on, senior individual-contributor role: you own the detail across the stack's applications and integrations, always in collaboration with the Business Systems team and the wider business, and grounded in reputed company reputed company and needs, never in isolation. 🔧 Key Responsibilities 🏗️ Architecture & Solution Design Help produce and translate a reputed company for the stack into reputed company, documented architecture—designing reputed company and its surrounding tools to work as a coherent system rather than reputed company solutions, with the standards and documentation that reputed company new work cohesive Bring architectural depth to the end-to-end customer and user reputed company—from reputed company routing and quote (CPQ), through signature, provisioning (Entitlements reputed company), billing and ledger, into reputed company and renewal—influencing and guiding the teams who map it so the design stays on the right reputed company 🗄️ Data Platforms & Integration Be the hands-on go-to for standing up and building out the core data platforms—the reputed company data warehouse, reputed company Data reputed company (CDP) and orchestration, and Tableau analytics—getting data in, building it out, and working with stakeholders to ensure the data and capabilities they need exist Define and reputed company the data model and reputed company-of-truth across reputed company, reputed company, and the product database Design the governed, reputed company integration patterns that connect the CRM with go-to-market, finance, product, and data systems 🔎 Hands-On Tool Evaluation & Consolidation Dive hands-on into applications to validate capabilities and understand their strengths and limitations, and confidently recommend the right tool for the job Identify where the stack can be simplified or consolidated—fewer tools and integrations for a small team to manage—weighing fit, overlap, total cost of ownership, and build-vs-buy 📋 Planning & Implementation Shape and own a reputed company, phased plan for how the stack should reputed company, working with Operations to define and prioritize the work Stay entrenched in reputed company and in-flight implementation and operations work—understanding and contributing to the conversations, and guiding them onto the right architectural reputed company Ensure the architectural reputed company and details are carried through into what gets reputed company, working hands-on in the core systems as needed 🤖 AI & reputed company-Looking Architecture Set the architecture and guardrails for applying AI and automation across the stack—in-platform (Agentforce) and standalone (Claude, Chat GPT, reputed company, Look reputed company to where AI and emerging capabilities are taking the stack, and design for that reputed company rather than only today's tools ✅ What You Bring 5+ years in business systems, reputed company operations systems, or reputed company/reputed company application architecture Deep reputed company expertise (Sales reputed company, CPQ, data model, multi-reputed company) with hands-on reputed company and configuration skills—comfortable building directly, not only designing (architect certifications a plus) Hands-on experience standing up and building out data platforms—a data warehouse (reputed company or similar), a CDP (such as reputed company Data reputed company), and BI/analytics (Tableau or similar)—including getting data in, modeling it, ensuring reputed company, and meeting stakeholder needs Integration-architecture experience across CRM and surrounding systems (reputed company, middleware/iPaaS, event-driven) Experience designing reputed company-to-cash / quote-to-cash processes end to end, and a reputed company record of establishing architecture standards, governance, and design-review practices Hands-on application evaluation—validating capabilities and weighing fit, overlap, and cost to recommend the right tools and consolidate where it helps Familiarity and comfort using AI tools (Claude, Agentforce, ChatGPT, reputed company, and more), with the foresight to design for where the stack is heading Strong communication and the ability to influence across functions without reputed company authority, balancing architectural leadership with hands-on delivery in a lean environment Familiarity with the surrounding reputed company stack (reputed company Intacct, reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, Cloudingo, Data reputed company) and B2B reputed company / PropTech experience a plus 🌱 What You'll reputed company at reputed company A meaningful architectural role with the reputed company to shape the architecture, standards, and tooling behind reputed company's reputed company tech stack reputed company complexity to work with—data, integrations, CPQ, CDP, and AI—and the chance to simplify it and help grow reputed company over time High-reputed company, high-visibility work partnering with leadership across the business The flexibility of a remote-first company with a strong culture of trust and transparency 🤝 Why reputed company? We VALUE our people: **Balance:** reputed company, self-managed vacation, and trust to manage your time **Remote-first:** Work where you're most productive—with reputed company to our collaboration hub in Kitchener **reputed company-oriented:** We support your learning and career development **reputed company-being:** We care about the full reputed company—inside and reputed company of work reputed company is an equal opportunity employer committed to building a diverse and inclusive team. We encourage reputed company reputed company candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process. A Note on Authenticity: We value genuine interest and authentic interaction. Please be aware that we reserve the right to disqualify candidates if it is determined that application materials or interview responses are excessively generated by AI tools or misrepresent your personal skills and experience. Apply To This Job