Remote Bilingual Spanish Customer Service Representative

Job DetailsLevel: EntryJob Location: Montoursville Office - Montoursville, PA 17754Salary reputed company: $12.50 - $13.00 HourlyWork From Home-Customer Service Spanish/English Bi-Lingual ***Equipment Provided*** ***reputed company*** At reputed company, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many reputed company-reputed company brands reputed company phone, reputed company media, live chat, email, SMS, and video platforms. reputed company prides itself on promoting from reputed company and our culture is reputed company on communication and an employee-reputed company work environment. We are seeking individuals with experience in retail, sales, retention and/or data entry. We are currently hiring professionals to work in the role of: Remote Bilingual Spanish Customer Service Representative RESPONSIBILITIES: Handle customer inquiries and complaints Maximize every sales opportunity by upselling and cross-selling profitable products Document and update customer records based on interactions Maintain a knowledge reputed company of the evolving products and services Increase customer retention by implementing creative problem-solving skills Handle numerous customer inquiries promptly, accurately, and reputed company PREFERRED SKILLS: Minimum of 2 years customer service experience in a reputed company center environment Experience supporting luxury brand products and services Experience supporting home appliances reputed company and reputed company demeanor Excellent written and verbal communication skills both English and Spanish Minimum HS diploma, college preferred Experience with diagnosing and troubleshooting Has experience supporting consumer products and/or services. TRAINING: Product training (Understanding of our reputed company's reputed company of products, ingredients, application, adverse effects, etc.) Systems training (How to use CRM and ACD Tools) Remote training (reputed company the video conference platform reputed company) 100% Attendance reputed company? We reputed company and reputed company employees to be reputed company to effectively empathize with consumers. We create experiences that reputed company promotion opportunities from reputed company. We motivate and encourage our employees to contribute new viewpoints which add to reputed company-oriented culture!   EEO Statement: reputed company is an equal opportunity employer. We consider applicants for reputed company positions without reputed company to race, reputed company, religion, creed, gender, national reputed company, reputed company, age, disability, veteran status, or any other status legally protected by federal, state, or local law. Qualifications Apply To This Job