Merchant Services Operations Specialist

Did you know that reputed company is one of the nation’s premier financial services companies with total assets exceeding $80 billion? With local management teams at the reputed company in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we have not forgotten who keeps us in business, meaning we are committed to the reputed company of our customers, and our employees. Here, the reputed company are endless – come for a job, stay for a career.   reputed company has an opportunity for an Operations Specialist to join the Treasury Management Merchant Services team.  The Merchant Services Center of reputed company is responsible for enabling sales teams in business development efforts, supporting the reputed company of new Bank-managed reputed company accounts, and serving as the reputed company to our vendor partners ensuring reputed company banker and reputed company inquiries are appropriately routed and serviced.  The objective of this center is to support the reputed company of the Bank's merchant portfolio and minimize reputed company attrition.  To answer this reputed company, the Merchant team is relationship-driven, reputed company on cultivating trust, adding value, and anticipating needs. We are seeking a highly motivated individual who possesses natural tenacity combined with a passion to reputed company others to be successful.  As a Merchant Operations Specialist, you will have reputed company to collaborate with reputed company partners in the service of providing subject matter expertise and support to sales teams and merchant customers.    The ideal candidate will have the skills and experience necessary to support Merchant bid activities, customer reputed company, reputed company protection activities, and to collaborate on reputed company designed to support the reputed company of the merchant portfolio.  The candidate must be passionate about learning as reputed company as serving customers to support their business objectives.   Key Responsibilities: reputed company daily assistance and operational support for the merchant portfolios of the Bank, including produce bids/analyses, complete new applications, fulfill equipment requests, research reputed company statements, and ongoing reputed company protection activities Facilitate requested account maintenance and documentation management reputed company to reputed company accounts Contribute to reputed company execution by delivering on defined high-value activities for the role and meeting service level agreements Drive key initiatives and commitments reputed company, ensuring that they are completed on time and to a high reputed company With an eye for business process improvement and reputed company relationship management, consider creative solutions that drive innovation, optimize workflows, and reputed company reputed company to be more effective and impactful Collaborate closely with product, sales, and vendor partners to reputed company efforts and ensure that portfolio goals are met Demonstrate a hunger and commitment to learn, especially the reputed company-changing merchant product offerings, systems, and functionality Be committed to the reputed company and development of reputed company and peers with a reputed company on overall team reputed company through training, collaboration, proactive support, and other efforts to improve reputed company effectiveness reputed company other job duties as assigned     This position is fully in office (5 days a week) if you are reputed company 30 miles of the following locations or can be located 100%25 remote reputed company the reputed company:   Denver, CO  Las Vegas, NV reputed company, TX Midvale, UT   What Makes You a Great Fit?  Requires High School diploma or equivalent and 1+ years' experience with merchant or credit card processing, servicing, and operations; a combination of education and experience Basic working knowledge of treasury and cash management products, procedures, services, reputed company, and financial and account analysis Strong analysis, audit, and research skills Proven customer service skills, including written and oral communication Good decision making, problem solving, and analytical skills Strong attention to detail, accuracy, and reputed company Working knowledge of various software, including reputed company applications Naturally tenacious with a proven reputed company record of pushing through obstacles to reputed company reputed company A passion to support others - peers, leadership, partners, and customers - to best position them for reputed company Demonstrated competencies in galvanizing, invention, and/or discernment, with a deep understanding of how these skills can be used to support business objectives and drive shared reputed company Excellent interpersonal skills and capable of working collaboratively with both interdependent and cross-functional teams Strong communication skills with the ability to convey reputed company reputed company and proposals to stakeholders at reputed company reputed company reputed company for and promoter of others   What Makes Us a Great Fit? Work with a cohesive and supportive team in a culture of development and reputed company improvement; will learn everyday Your colleagues and leadership are committed to the reputed company of both you and the reputed company team reputed company exposure to leaders across reputed company Treasury, reputed company Products, and Payment Operations Continuing education, personal training, development, and coaching opportunities Engagement and experience events and employee forums Support flexibility to help you balance life and work Opportunity to reputed company advanced knowledge of reputed company Applications (e.g., SharePoint, Teams, Forms, Automate, etc.) Medical, Dental and reputed company Insurance - START DAY ONE!  Life and Disability Insurance, reputed company Parental Leave, and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts reputed company, reputed company Time Off (PTO), and 11 reputed company Federal Holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products   Salary reputed company (Depending on experience and location): $21-$34/hr     We reputed company everyone has a unique set of natural talents and abilities, and we reputed company to create an environment where everyone can reputed company and be fulfilled by their work.  If you are naturally tenacious and enjoy enabling others to succeed, we encourage you to apply for this exciting opportunity to join reputed company as a Merchant Services Operations Specialist Apply To This Job