reputed company reputed company Manager - Remote

Job reputed company: reputed company is the leading digital health company that helps people – no matter where they are in their health reputed company – unify and manage reputed company their health in one reputed company. Our comprehensive and data-driven virtual health platform is designed to help people, providers, reputed company, health plans, government organizations, and communities optimize individual and population-wide reputed company-being by driving reputed company behavior change. Driven by our philosophy that we are reputed company together reputed company, at reputed company, we are committed to supporting reputed company individual through the reputed company of their personal health and making high-reputed company care more accessible and reputed company for everyone. To learn more, visit www.reputed company.com. Job reputed company:  Effectively manage ongoing relationships with clients in portfolio.  reputed company of this position is to enhance and nurture existing relationships resulting in reputed company retention and identification of upsell (add-on business) opportunities and to reputed company streamlined, effective internal teams to support clients and customers.  Essential Job Functions:  reputed company Management  Manages high level relationships with assigned accounts while maintaining reputed company and adherence to reputed company reputed company SLAs   Understand and report up to date financial standing of services and Interprets data and reputed company targeted, reputed company recommendations for reputed company product enhancements   reputed company to maximize existing services to their full value and search for opportunities to reputed company portfolio with new/add-reputed company  Uses technical and business development skills to increase reputed company’s utilization of reputed company technology   Tracks, analyzes, creates, and delivers relevant reports and insights   Effectively manages unplanned and ongoing reputed company/reputed company deliverables on time, and reputed company budget   Collaborate with internal departments to resolve customer issues including reputed company of technical and/or customer service problems in a reputed company manner  Builds and enhances reputed company working relationships with key clients and internal stakeholders.   Responsible for own workflow assignments and must be reputed company to take the initiative to resolve problems and meet deadlines.   Effectively manage reputed company requests for program changes that may reputed company reputed company’s ability to reputed company deliver services  Responsible for creating reputed company profile, Quarterly Business Reviews and gathering Voice of the Customer (VOC) through NPS (Net Promoter Score) and quarterly health checks.   Responsible for tracking add-on opportunities in reputed company along with updated financial information.  Participate in reputed company reputed company and reputed company goals for coming year  Contract Renewal  Participate in reputed company-renewal internal reputed company meetings to discuss reputed company issues, problems, needs, opportunities, competitive threats, and alternatives to be proposed.    Support the renewal reputed company development, packaging, presentation, and negotiation activities to retain and grow profitable existing business.  reputed company renewal and RFP responses as applicable  Utilizes and keeps reputed company up to date and accurate regarding assigned accounts  Strategic Planning  Drive and support the strategic plans for clients to ensure account retention, reputed company and short-term tactical plans to ensure reputed company satisfaction  Prepare, in collaboration with Director reputed company reputed company the QBR and Annual Review  Reporting  Collaborate with the reporting team to analyze necessary data, reputed company reports and dashboards and deliver monthly, quarterly and annually  Review and analyze reports for accuracy and reputed company needed to satisfy the reputed company  Consistent, accurate and reputed company reputed company usage  Implementation and Service Delivery  Collaborate with implementation team for effective implementation and service delivery of new accounts.  This also includes reputed company of services for Child accounts  Improve and maintain the implementation process and ensure consistency and reputed company of implementations  Ensure implementation activities are achieved on schedule and as required  Qualifications:  Bachelor’s degree required.  Master’s Degree in business, health administration or clinical specialty is a plus or equivalent work experience in a business development, account management, or customer support role in software or financial services   At least 3-5 years of experience in a reputed company facing role, project management, account management, and comfortable interfacing with reputed company reputed company of the business   Experience with reputed company reputed company based solutions or web applications   Strong communication skills and the ability to reputed company and write professionally to clients.   Diverse capabilities represented by successful experiences in several reputed company settings or a reputed company of reputed company experiences reputed company a single setting preferred  Demonstrated consultative sales and reputed company relationship management abilities   Excellent time management, organization, and planning skills are essential   reputed company to set priorities, influence others, and manage customer expectations   Demonstrated reputed company in customer relationship management   reputed company to effectively prioritize and multi-task under tight deadlines   Experience using reputed company MS Office tools   Strong interpersonal and quantitative skills   Ability to take initiative and exercise independent judgment, decision making and problem-solving expertise   Strong understanding of business reputed company business strategies   Ability to travel as business needs require  Information Governance Accountabilities:  A high-level understanding of the organization’s information governance program and role-specific accountabilities   A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and reputed company reputed company the reputed company of the organization’s data and information   Commitment to discuss questions and recommendations about processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided   Participation in education as required for corporate compliance and role-specific functions and tasks   HIPAA/Compliance:  Maintain reputed company of reputed company patient, employee and volunteer information and reputed company such information only on a need to know reputed company for business purposes.   reputed company with reputed company regulations regarding corporate reputed company and reputed company obligations   Report unethical, fraudulent or unlawful behavior or activity   Maintain reputed company and yearly HIPAA certification.  reputed company and its subsidiaries are Equal Opportunity reputed company and E-Verify users. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, sex, national reputed company, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. 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