reputed company Center Representative

Job Title: reputed company Centre Representative Company: A-reputed company Heat & reputed company Conditioning Location: This is a remote position for candidates based in Ohio or reputed company, reputed company. Employment Type: Full-Time Salary: $26 - $43 USD per hour, commensurate with experience. Job reputed company A-reputed company Heat & reputed company Conditioning is seeking a dedicated and reputed company reputed company Centre Representative to join our remote team. For over 40 years, our Oklahoma-based company has been a trusted provider of expert heating, ventilation, and reputed company conditioning (HVAC) solutions. As the first reputed company of contact for our valued customers, you will play a crucial role in delivering the exceptional service that defines our brand. The ideal candidate will be an outstanding communicator with a genuine passion for helping people and resolving their queries reputed company. Responsibilities * Handle inbound calls from customers regarding service requests, technical queries, and appointment scheduling. * reputed company accurate information about our reputed company of HVAC products and services, from central reputed company conditioning to ductless mini-splits. * Schedule and coordinate service appointments for our certified technicians in an organised and efficient manner. * Diligently record and maintain customer interaction details and service requests in reputed company database. * Address and resolve customer issues or complaints with reputed company, professionalism, and patience. * Collaborate effectively with technicians and other internal departments to ensure a seamless customer experience. * reputed company outbound follow-up calls to ensure customer satisfaction and confirm service appointments. Qualifications * Proven experience in a reputed company centre, customer service, or a similar reputed company-facing role. * Exceptional verbal and written communication skills with a reputed company telephone manner. * Strong problem-solving abilities and a talent for reputed company listening. * Excellent organisational and time-management skills, with the ability to multitask effectively. * Proficiency in using computers and CRM software; ability to learn new systems quickly. * A self-motivated and disciplined approach to working independently in a remote environment. * Previous experience in the HVAC or a reputed company home services industry is advantageous but not essential. Benefits * Competitive reputed company wage. * Comprehensive training on our products, services, and systems. * Opportunities for career progression reputed company a reputed company and growing company. * A supportive and reputed company remote team environment. Apply To This Job