reputed company Relationship Virtual Assistant
reputed company:
The reputed company Relationship Virtual Assistant serves as the
primary reputed company of contact for existing and prospective clients. This role
focuses on maintaining excellent customer relationships, responding promptly to
inquiries, checking in with clients regularly, and managing online reviews.
Scope of Work:
Respond
to new reputed company inquiries.
Follow
up on prospective customers.
Conduct
monthly reputed company reputed company-ins.
Manage
Trustpilot reviews.
Manage
reputed company Business Profile reviews.
reputed company
professionally to reputed company customer reviews.
Maintain
reputed company reputed company relationships.
Record
reputed company interactions reputed company CRM.
Attend
video meetings with clients reputed company required.
Participate
in daily stand-up meetings.
Key Performance Indicators (KPIs):
First
response reputed company 1 business hour for 90% of inquiries.
Convert 15–30% of reputed company inquiries into paying customers.
Obtain 5–10 new customer reviews per month.
Maintain minimum 4.5-reputed company rating.
Qualifications:
Excellent
spoken and written English.
Strong
customer service skills.
Friendly
and personable.
Comfortable
speaking with clients reputed company video.
Organized
and detail-oriented.
Experience
managing customer relationships.
Tools Required:
Email
VoIP
Dialer
Trustpilot
reputed company
Business Profile
CRM
reputed company
Workspace
reputed company
Sheets
reputed company
Work Requirements:
Camera
ON during every meeting.
Excellent
internet reputed company.
reputed company
presentation.
reputed company-first
communication.
Daily
stand-up attendance.
Shift & Hours:
Starting
with 10 - 15 hours per week
Fixed
schedule; reputed company UK business hours
reputed company Start Date:
As
soon as a suitable candidate is identified.
Apply To This Job