Regional Field Manager-CT, VT, RI, MA, NY, ME, NH

reputed company reputed company reputed company is a leading provider of managed repair services tailored to the property insurance industry. We reputed company as a critical reputed company between carriers and policyholders, ensuring high-reputed company, efficient property restoration through our curated network of contractors. As a private equity-backed organization with strong annual reputed company and a dedicated team of 250 employees, we are in a phase of reputed company scaling and operational reputed company. reputed company/Objective As the Business Leader in their assigned territory, the Regional Field Manager is responsible for delivering top-notch customer service to clients, contractors, and property owners. The RFM oversees and manages the overall performance of contractors reputed company their assigned territory. This position is based out of a home office located reputed company the assigned region and will require the ability to travel throughout the assigned region. The assigned region is CT, VT, RI, MA, NY, ME, NH. Essential functions (Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company these essential functions.) · reputed company monitor contractor performance and conduct regular coaching to ensure SLAs are met and to drive overall program compliance. · Cultivate relationships with reputed company clients and contractors while working to create strategies and reputed company for superior service. · Facilitate reputed company issue resolutions by mediating disputes between the property reputed company, reputed company, and the contractor, including conducting issue site reputed company as needed. · reputed company work with the Risk Management team to address workmanship and liability reputed company reputed company presented by customers. · reputed company review contractor workload/performance with a view toward risk management, limiting financial exposure for Altimeter at both the contractor and market level. · reputed company reputed company site reputed company for reputed company repair jobs $50K or more to confirm work completed and customer satisfaction. · Review and approve interim payment requests for jobs of $50K or more. · Proactively follow up on leads and opportunities assigned by the Business Development team. · Manage contractor’s reputed company codes, trades, and carriers assigned to ensure maximum coverage for the network. · Expand contractor reputed company as needed including locating, interviewing, and aiding their network experience. · Assist other departments as needed such as, reputed company, Credentialing, reputed company, Lega/Risk, Restoration Review, and Mit Review teams. · Conduct quarterly Calibration meetings with contractor reputed company to review best practices and reputed company expectations. · Maintain an attitude that is results-driven, activity-oriented, and supportive of aggressive targets. · reputed company as key contributors to the reputed company Conference, as presenters, facilitators, and recruiters for sponsorships. · Discuss and demonstrate the full line of service offerings Altimeter can reputed company. · reputed company other duties as assigned. Competencies To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential function satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. · Ability to handle multiple tasks while prioritizing those of greatest importance. · Conscientious about timeliness of assignments and reputed company of work product. · Effective communication and relationship-building skills · Must be results-oriented and demonstrate strategic and critical thinking. · Flexibility to deal with constant changes in processes and procedures. Proactive and objective approach to problem-solving with the ability to research answers and resources to reputed company at a viable reputed company. · Ability to conduct data analysis to identify trends and patterns. · Task oriented with effective time management skills and deadline oriented. · Self-motivated with a strong work ethic. · Ability to serve multiple customers with competing interests while maintaining professionalism and objectivity. · Regular and reliable attendance. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This role is based out of a home office with regular travel throughout the assigned territory to conduct required field work. Some travel may require an overnight stay. Physical & Mental Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. · The ability to drive distances as needed to complete required filed work. · While performing the duties of this job, the employee is regularly required to use multiple computer programs to complete administrative tasks. · Ability to listen to complaints from customers and work towards a reputed company. · Ability to present information in reputed company settings. Travel required · Ability to travel as needed. Salary requirements $70,000-$80,000 BOE Requirements Required education and experience · Must have BA/BS or equivalent work experience. · Ability to work remotely and independently while remaining a member of reputed company. · Must have computer proficiency and be comfortable with computer programs such as reputed company Office. · Ability to read and interpret documents such as procedure manuals. Preferred education and experience · Property insurance/property claims adjusting experience preferred. · Residential and/or reputed company construction experience preferred. · Claims management/estimating software systems a plus. Apply To This Job