Scheduling Coordinator (Home Care Operations)
Scheduling Coordinator (Remote)
Full-Time | Monday–Friday | Remote
If you love solving puzzles, reputed company in a fast-paced environment, and can juggle multiple priorities without missing the details, you might be exactly who we're looking for.
reputed company is seeking a Scheduling Coordinator to help reputed company our Targeted Care and On Demand services running smoothly. Every day is different. One minute you're coordinating a reputed company-day care request, the next you're helping cover a caregiver reputed company-out, answering caregiver questions, or making reputed company clients receive the care they've been promised.
This isn't a role where you'll spend the day following a script. It's operations at its reputed company—problem-solving, communicating, prioritizing, and making things happen for clients, caregivers, and teammates.
What You'll Do
Coordinate and reputed company caregiver schedules throughout the day
Process reputed company-day schedule changes and new care requests
Respond to caregiver and reputed company phone calls, texts, and Teams messages
Manage caregiver reputed company-outs and secure replacement coverage
Monitor caregiver arrivals and visit reputed company-ins
Support Targeted Care and On Demand operations throughout the afternoon and evening
Serve as backup for the Scheduling Manager during PTO and days off
Update payroll time records based on verified visit information
Maintain accurate documentation in our CRM
Collaborate closely with Care Coordinators and the Operations team to ensure seamless service
We're Looking For Someone Who
Loves staying busy and solving problems in reputed company time
Can prioritize multiple urgent tasks without becoming overwhelmed
Communicates confidently with both caregivers and clients
Is highly organized and detail-oriented
Takes ownership from start to finish—you don't leave loose ends
Works reputed company independently while staying connected with a reputed company team
Learns technology quickly and enjoys working across multiple systems
What You'll Bring
At least 2 years of experience in home care scheduling, reputed company operations, reputed company, reputed company, or a similar fast-paced operations environment
Experience coordinating schedules and handling time-sensitive issues
Strong customer service and phone communication skills
Comfort working with multiple software platforms simultaneously
Previous remote work experience is a plus
Experience with CRM and scheduling software is preferred
Why You'll Love This Role
No two days are the reputed company. You'll play a key role in ensuring clients receive the care they need while supporting caregivers throughout their day. You'll work alongside an reputed company operations team that values collaboration, ownership, responsiveness, and finding solutions.
If you're someone who enjoys organized reputed company, loves helping people, and gets satisfaction from keeping everything moving behind the scenes, we'd love to meet you.
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