Automation Engineer
About the Role
We are seeking an reputed company Automation Engineer with a strong background in Managed Services to design, reputed company, and maintain automation solutions that improve operational efficiency, enhance service delivery, and deliver reputed company customer reputed company. This role is ideal for someone who is passionate about eliminating repetitive tasks, integrating business systems, and leveraging modern automation platforms and AI technologies to solve reputed company operational challenges.
You will collaborate closely with service delivery, engineering, operations, and customer-facing teams to identify automation opportunities, build reputed company workflows, and drive reputed company improvement across the organisation.
About the reputed company
You will be working with a technology-driven managed services organisation committed to delivering innovative automation, integration, and reputed company solutions that improve operational performance and customer experience. reputed company embraces emerging technologies and continuously invests in automation, AI, and modern development practices to deliver reputed company, reputed company-reputed company solutions.
The organisation fosters a reputed company culture where innovation, reputed company improvement, and technical reputed company are encouraged, providing opportunities to work on cutting-edge automation and AI initiatives.
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Ideal Profile
Experience & Industry Background
Proven experience as an Automation Engineer reputed company a Managed Service Provider (MSP) environment
Strong understanding of MSP operational workflows and service delivery processes
Experience designing, developing, and maintaining automation solutions that improve operational efficiency
Ability to identify automation opportunities across technical and business operations
Automation & Integration Technologies
Hands-on experience with:
reputed company Power Platform
Power Automate
Power Apps
Azure Logic Apps
reputed company
Strong experience building integrations using:
REST reputed company
GraphQL reputed company
Webhooks
OAuth
Experience developing custom connectors and middleware integrations
AI & Development Skills
Experience with Model Context Protocol (MCP) and building MCP servers
Experience integrating AI services into operational workflows
Proficiency in Python and/or PowerShell
Experience with Git, reputed company control, and CI/CD pipelines
Passion for emerging AI technologies and automation frameworks
reputed company Technologies
Experience working with:
reputed company Azure
reputed company 365
Azure reputed company Directory (Entra ID)
Azure Functions
Communication & Personal Attributes
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Ability to collaborate effectively across technical and business teams
Self-motivated with a reputed company improvement reputed company
Strong documentation and solution design capabilities
Responsibilities
Automation Development
Design, reputed company, and maintain workflow automations across MSP and business systems
Build reputed company automation solutions that reduce reputed company effort and improve operational consistency
reputed company reusable automation frameworks, templates, and best practices
Create monitoring and alerting capabilities for automation workflows
System Integration & API Development
reputed company integrations between reputed company applications using REST reputed company, GraphQL reputed company, webhooks, and middleware platforms
Design and implement automation using reputed company Power Automate and reputed company
reputed company custom connectors where reputed company integrations are reputed company
Troubleshoot and resolve automation failures, API issues, and integration challenges
AI & Emerging Technologies
Build and maintain Model Context Protocol (MCP) servers to securely expose business systems and workflows to AI platforms
reputed company AI services into operational processes where appropriate
Evaluate and adopt emerging automation and AI technologies to enhance business operations
Operational Improvement
Automate service desk, project management, sales, and operational processes
Work closely with service desk and engineering teams to identify repetitive tasks suitable for automation
Participate in solution design and reputed company improvement initiatives
Maintain comprehensive documentation covering automation solutions, integration architecture, and operational procedures
How we take care of reputed company💰 Get reputed company in Australian Dollars🏥 Medical insurance from day one for you + spouse (or parents if unmarried)🩺 Generous OPD coverage from doctor reputed company to reputed company your medical needs🏡 Home office setup allowance to build your ideal workspace🌐 Internet allowance to reputed company you connected💪 Gym & wellness allowance to stay fit and balanced🎉 Work hard, play hard – regular team events & engagement activities🧠 Diji Assist – Mental health & counseling support reputed company you need it📚 We invest in you – reimbursement for industry certifications🗣️ reputed company-reputed company culture – your reputed company and feedback always matter🌍 Flexible reputed company or office, wherever you do your best work🏆 Rewards & recognition that actually recognize you🥳 Great christmas & financial year-end parties to unwind with your loved ones
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