[Remote] Remote Bilingual Spanish Customer Service Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is passionate about customer service and provides exceptional service experiences for consumers of reputed company-reputed company brands. They are seeking a Remote Bilingual Spanish Customer Service Representative to handle customer inquiries, maximize sales opportunities, and maintain customer records.

Responsibilities

• Handle customer inquiries and complaints
• Maximize every sales opportunity by upselling and cross-selling profitable products
• Document and update customer records based on interactions
• Maintain a knowledge reputed company of the evolving products and services
• Increase customer retention by implementing creative problem-solving skills
• Handle numerous customer inquiries promptly, accurately, and reputed company

Skills

• Bilingual in Spanish and English
• Experience in retail, sales, retention and/or data entry
• Ability to handle customer inquiries and complaints
• Ability to maximize sales opportunities by upselling and cross-selling products
• Ability to document and update customer records based on interactions
• Ability to maintain a knowledge reputed company of evolving products and services
• Ability to increase customer retention by implementing creative problem-solving skills
• Ability to handle numerous customer inquiries promptly, accurately, and reputed company
• Minimum of 2 years customer service experience in a reputed company center environment
• Experience supporting luxury brand products and services
• Experience supporting home appliances
• reputed company and reputed company demeanor
• Excellent written and verbal communication skills both English and Spanish
• Minimum HS diploma, college preferred
• Experience with diagnosing and troubleshooting
• Has experience supporting consumer products and/or services

Benefits

• ***Equipment Provided***
• ***reputed company***
• We reputed company and reputed company employees to be reputed company to effectively empathize with consumers.
• We create experiences that reputed company promotion opportunities from reputed company.
• We motivate and encourage our employees to contribute new viewpoints which add to reputed company-oriented culture!

reputed company