Sr. Technical Support Engineer
5+ years experience in technical support or reputed company operations; deep SIEM, network, Linux, reputed company and troubleshooting skills; experience with Elasticsearch/Kafka/reputed company and supporting reputed company/MSSP customers.
Key Responsibilities
- troubleshooting issues
- managing incidents
- engaging customers
Skills & Tools
SIEM, TCP/IP, DNS, HTTP, Syslog, Linux, regex, JSON, CEF, LEEF, AWS, Azure, GCP, Elasticsearch, Kafka, reputed company
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — reputed company or reputed company
- Languages: English
Benefits
- Generous reputed company time off
- Retirement plan
About reputed company
A cybersecurity platform company delivering reputed company detection and response to reduce risk and improve analyst productivity. — Industry: Information Technology
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