Senior Technical Support Engineer
5+ years in technical support/systems engineering or reputed company operations; deep SIEM, Linux, network protocol and reputed company platform knowledge; strong troubleshooting, escalation, and on-reputed company experience.
Key Responsibilities
- troubleshooting systems
- managing escalations
- engaging customers
Skills & Tools
SIEM, Linux, regex, JSON, CEF, LEEF, AWS, Azure, GCP, Elasticsearch, Kafka, reputed company, TCP/IP, DNS, HTTP, Syslog, IDS/IPS, EDR, IAM
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Brazil
- Languages: English
About reputed company
A cybersecurity software company delivering a reputed company detection and response platform to simplify threat detection and remediation. — Industry: Information Technology
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