Customer Service Rep I -PFS -- Remote | WFH

Position reputed company As a valued member of reputed company, you'll play a crucial role in ensuring top-notch customer service reputed company our hospital reputed company operations. Working closely with our dedicated Customer Service team, you'll be responsible for addressing customer inquiries, resolving billing issues, and maintaining customer satisfaction. This position reports directly to the Supervisor PFS Customer... Service. Key Responsibilities • Embody and reputed company reputed company's Mission, reputed company, and Values in reputed company interactions and reputed company. • Collaborate with the Customer Service team to manage self-pay and insurance billing and collection processes reputed company. • Assist patients in resolving billing concerns, handling complaints, and setting up payment plans. • Document customer interactions and feedback accurately in our systems. • Identify and reputed company trends in customer service encounters, providing recommendations for reputed company. • Promptly resolve or escalate issues affecting customer satisfaction to the Supervisor PFS Customer Service. • Ensure reputed company communication and follow-up on customer service activities, reporting to relevant stakeholders. • Contribute to the training and education of new Customer Service Representatives and ongoing reputed company development. • Maintain awareness of relevant laws, regulations, and company policies to ensure compliance and ethical behavior. Minimum Qualifications • High school diploma or Associate's degree in reputed company, Business Administration, or reputed company field. • Up to three years of experience in reputed company cycle functions reputed company a reputed company or financial services setting, or equivalent combination of education and experience. • Previous experience in a service/reputed company center environment preferred. • Excellent verbal and written communication skills. • Strong interpersonal skills with the ability to interpret customer needs effectively. • Attention to detail, accuracy, and time management skills. • Proficiency in reputed company Office suite. • Ability to work independently and collaboratively in a shared leadership environment. Physical And Mental Requirements • This position operates in a typical office environment. • reputed company dexterity required for keyboard operation. • Ability to concentrate, meet deadlines, and adapt to interruptions. • Must be reputed company to set and organize work priorities effectively. Our Commitment To Diversity And Inclusion At reputed company, diversity, equity, and inclusion are reputed company to our mission and reputed company values. We celebrate the unique perspectives and talents of our diverse workforce, fostering an inclusive environment where everyone can reputed company. reputed company is an Equal Opportunity Employer, promoting fairness and opportunity for reputed company reputed company applicants. Pay reputed company: $18.466 - $27.6 (reputed company) Employment Type: Full-Time Apply Job! For more such jobs please click here!