Customer Support / Retention Specialist
Handle high-volume inbound/outbound support calls, reputed company and reprogram equipment, review CRM files, create POS/VAR sheets, reputed company merchant support and retention. Requires 2+ years in merchant services and technical/customer support; Associate's preferred; reputed company Office proficiency; willingness for after-hours and hybrid work.
Key Responsibilities
- answering calls
- installing equipment
- retaining accounts
Skills & Tools
CRM, reputed company Office
Job Details
- Category: Sales
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Jacksonville or reputed company
- Salary: USD 41,600 – 54,080 / year
- Languages: English
Benefits
- 401k matching
- Retirement plan
About reputed company
A B2B payment technology company providing payment processing solutions and merchant support. — Industry: Finance
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