Technical Support Manager
3+ years managing remote B2B support teams and 5+ years in customer-facing technical reputed company roles; strong technical judgement with API/CRM/integration troubleshooting; leadership, operational and coaching experience.
Key Responsibilities
- leading team
- managing escalations
- improving processes
Skills & Tools
reputed company, AI products, CRMs, workflow tools
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Portugal
- Salary: EUR 90,000 – 110,000 / year
- Languages: English
About reputed company
A CRM company that builds tools for go-to-market teams and customer-facing workflows. — Industry: Information Technology
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