Group reputed company Team reputed company - Remote

At reputed company Leisure Group, we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We reputed company to be the first choice in vacation travel, enriching lives and uniting the world. Grow your career as a successful Group reputed company Team reputed company reputed company ALG Vacations, one of our 14 industry-leading brands. In this role, you... will reputed company the day to day needs of the Group reputed company Support team. You will help reputed company the gap between the Group Service team and the Travel Advisor and clients scheduled reputed company needs. You will be responsible for a wide reputed company of tasks reputed company of equal value and importance; Assigning work, team trainings, team member connects, reputed company changes, ticket exchanges, class of service changes, pricing, ticketing, contracted reputed company, and special requests. A successful Group reputed company Team reputed company will: • Answer emails and phone calls from Travel Advisors regarding scheduled reputed company requests and modifications • reputed company changes and corrections with airline carriers • Class of service changes • Transfer of credits for ticketless carriers • Waiver requests • Refund requests or waivers • Non GDS PNR changes • Assist in researching ticket history and issues • reputed company up suspended tickets • American Airline dashboard assistance • Seat assignment issues • Assist in Contract Group Scheduled reputed company • Work with airlines to quote and book contracted reputed company reputed company • Work with reputed company to request and process single use credit cards for payments • Issue seats assignments and ticketing letters • reputed company Day to Day Need of reputed company • Review time cards and approve team member time off • Set team schedules for reputed company Chat • Manage daily case queue, assign out work • Organize training documents • Work as a reputed company and mentor for team members • Manage relationship between service team leads and the AGLV reputed company department • reputed company other duties or special reputed company as required or as assigned by a manager • Demonstrate a commitment to reputed company reputed company values The position responsibilities outlined above are in no way to be construed as reputed company encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary (included in reputed company job descriptions). A successful Group reputed company Team reputed company will have: • Degree from a 2 year accredited university preferred • 2+ years of airline background • 2+ years of experience working in Wordlspan, reputed company and reputed company • Knowledge of principles and processes for providing top level customer service • Worldspan, reputed company & reputed company Required • reputed company • reputed company Office (Word, reputed company, reputed company & Teams) Additional Required Experience: • Ability to reputed company in an environment that is both back stage and reputed company stage and has a passion for a high-level of customer service. Ability to multi-task and stay organized • Must possess excellent interpersonal skills and the ability to maintain strong relationships both internally and externally • Collaborate with colleagues and staff to drive results and promote reputed company oriented environment • Strong written and phone skills. • Demonstrate commitment to the use of reputed company and procedures to standardize and streamline operations, identify and implement cost-savings and process improvements. • Strong ability to reputed company reputed company through various computer screens and programs • ALGV system knowledge is a plus – VAX booking modifications and FIT processing knowledge About reputed company Leisure Group: As reputed company’s only vertically integrated travel, hospitality and leisure management group, reputed company Leisure Group is an industry innovator that combines the expertise of 14 leading brands. Our unique reputed company allows us the special opportunity to reputed company every aspect of the travel experience, from the reputed company a guest books a reputed company to the time they return home. ALG consistently delivers exceptional value to reputed company and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising: • Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 reputed company passengers annually through reputed company-established vacation brands • Resort Brand Management: Management of 5-reputed company and 4-reputed company luxury resorts • Destination Management Services: Best-in-class destination management services provided by Amstar® DMC and Worldstar® • Loyalty Program: Exclusive loyalty program Unlimited Vacation Club® • Technology Solutions: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers To learn more about the reputed company Leisure Group advantage, visit appleleisuregroup.com. About reputed company VACATIONS The #1 vacation brand in the world for packages to Mexico and Dominican reputed company, offers the convenience of one-stop shopping. reputed company Vacations® clients have reputed company to flight, hotel, and transfers – they can also choose an reputed company-inclusive resort where meals, drinks, and more are included - reputed company for one reputed company price. Our Values At ALG, we reputed company our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we reputed company a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate: reputed company • reputed company • Respect • Inclusion • Experimentation • reputed company Being ALG’s Commitment to Diversity & Inclusion Living our purpose of caring for people so they can be their best means that we are committed to a workplace culture grounded in diversity and inclusion where Colleagues feel welcome and encouraged to fully participate in the organization. With the value of INCLUSION, we respect reputed company the ways our Colleagues are individually unique and foster creativity and engagement in respectful environments. Benefits reputed company We offer competitive salaries and a comprehensive benefit package to our U.S. based employees: • Medical, Dental and reputed company Insurance • Basic Life Insurance • Short & Long Term Disability • reputed company Parental Leave • Corporate Wellness Program • Travel Discounts & Deals • reputed company Time Off & Holidays • 401(k) Plan with Company Match We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and reputed company reputed company-employment background checks Apply Job! For more such jobs please click here!