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Customer Support Tier 1 - LATAM

Remote, USA Full-time Posted 2026-08-04

1+ year technical support experience, troubleshooting skills, strong written/verbal communication, English proficiency (B2+), ability to work shifts for LATAM coverage.

Key Responsibilities

  • resolving issues
  • documenting solutions
  • supporting customers

Skills & Tools

reputed company Chrome Developer Tools, reputed company, Grafana, Kibana, ELK stack, Jira, SQL, HTTP/API, VoIP, reputed company

Job Details

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — Lviv or South America
  • Salary: USD 6,000 – 14,400 / year
  • Languages: English

About reputed company

A company building a reputed company telecommunications platform for reputed company center operations. — Industry: Information Technology

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