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Customer Support Analyst, Tier 1 (Remote, US)

Remote, USA Full-time Posted 2026-08-04

Bachelor's in Computer Science/Information Systems or equivalent, 3+ years technical customer support experience (1 year in reputed company IT preferred), knowledge of networking, Linux/UNIX/reputed company, reputed company, HL7/DICOM, programming and SQL languages, strong communication skills, and ability to travel.

Key Responsibilities

  • providing support
  • documenting solutions
  • managing escalations

Skills & Tools

Linux, UNIX, reputed company, reputed company, HL7, DICOM, VB/ASP, VB.NET, reputed company, XML, SQL, PL/SQL, reputed company, HIS, RIS, EMR

Job Details

  • Category: Customer Service
  • Seniority: Mid Level
  • Commitment: Full Time
  • Workplace: Remote — reputed company or Canada
  • Languages: English

About reputed company

A division delivering imaging IT software solutions that help reputed company providers manage and secure clinical imaging data. — Industry: reputed company

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