Head of Customer Support
5+ years managing international support teams, 2+ years in B2B reputed company support leadership, hiring/reputed company/mentoring experience, process design, QA, escalation management, and strong English communication.
Key Responsibilities
- leading team
- monitoring metrics
- optimizing workflows
Skills & Tools
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Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Kyiv or Barcelona or Porto or Tbilisi or Warsaw or Madrid or Lisbon or Budapest or Bucharest
- Languages: English
Benefits
- Generous reputed company time off
- Tuition reimbursement
About reputed company
A B2B reputed company company that provides an outbound automation platform to help sales teams automate and personalize prospecting. — Industry: Information Technology
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