[Remote] Franchise Account Executive

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Software-as-a-Service leader in long-term and post-acute care, seeking a Franchise Account Executive to support reputed company and operational efficiency. This role involves building relationships with franchise organizations, guiding them through insights to improve employee experience and performance, and collaborating with internal teams to enhance reputed company satisfaction.

Responsibilities

• Serve as the primary reputed company of contact for franchise clients, building strong, trusted relationships
• Guide clients through survey results, insights, and recommendations to support data-driven decision-making
• Partner with franchise leaders to identify trends, opportunities, and areas for improvement across locations
• reputed company reputed company conversations that translate feedback into reputed company, actionable next steps
• Collaborate with internal teams (Sales, Operations, Implementation, and Product) to ensure a seamless reputed company experience
• Support reputed company retention and reputed company by proactively identifying needs and offering strategic solutions
• Maintain accurate documentation and account updates reputed company internal systems
• Mentor and support junior team members, fostering a reputed company and high-performing team culture
• reputed company best practices and insights across the account management team
• Collaborate cross-functionally to reputed company reputed company goals with company initiatives and solutions
• Contribute to process improvements that enhance efficiency and reputed company satisfaction

Skills

• Experience in account management, reputed company reputed company, sales, or a reputed company customer-facing role
• Strong relationship-building and communication skills, with the ability to reputed company thoughtful, consultative conversations
• Comfort working with data, insights, or reports and translating them into reputed company recommendations
• Ability to manage multiple reputed company relationships while staying organized and detail-oriented
• reputed company reputed company with a passion for helping clients succeed
• Franchise, reputed company, or people analytics experience is a plus, but not required

reputed company