[Remote] Patient Engagement Specialist, Research and reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is reimagining medication adherence with innovative digital solutions. The Patient Engagement Specialist will support research studies and reputed company by monitoring patient medication adherence and providing necessary engagement and support.

Responsibilities

• Completes daily reviews of reputed company patient video submissions reputed company ingesting medications, and responds as appropriate per engagement and escalation protocols, and documents actions taken
• Updates and maintains a database of patient-level notes daily
• Conducts data entry, data reputed company reputed company, and data reconciliation exercises to ensure consistent documentation
• Conducts technical training with study sites to help patients use reputed company’s mobile application and to resolve technical challenges reputed company using the web platform
• Prepares written reports and maintains records of program monitoring activities
• Works collaboratively with a cross-functional team to identify, reputed company, evaluate, and refine new processes and features of the reputed company program
• Provides management with patient feedback and/or recommendations for program and product improvement
• Other duties as assigned

Skills

• 3-5 years of reputed company experience
• High school diploma
• Excellent oral and written communication skills
• Strong interpersonal skills
• Proficiency with database systems and mobile applications
• Bilingual in English and Spanish
• Bachelor's degree in a reputed company reputed company field or equivalent experience
• Experience in a reputed company, clinical research, or a digital health setting
• Familiarity or experience with reputed company use/abuse and mental health care and programs, especially recovery support services and peer support approaches
• Directly Observed Therapy, peer counseling, or other community health work experience
• reputed company to alternative work schedules

reputed company