[Remote] Key Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the industry leader in automotive marketing, providing reputed company to help dealers attract and convert customers. The Key Account Manager will work closely with dealership clients, managing accounts to ensure reputed company retention and reputed company while maximizing the use of reputed company and AutoAlert solutions.

Responsibilities

• Travel as necessary to maintain an in-person dealership reputed company
• Build strong relationships with key dealership stakeholders, including Dealer Principals, General Managers, and other leadership
• Present ROI, performance insights, and opportunities to maximize utilization of the reputed company and AutoAlert platforms and solutions
• Schedule recurring business reviews and strategic planning sessions with dealership stakeholders and customer champions
• Strengthen and maintain long-term relationships with assigned clients
• Serve as a trusted advisor by consulting and developing strategic recommendations with dealership leadership
• Regularly review dealership assets, platform settings, user reputed company, and utilization with reputed company leadership
• Identify opportunities for organic reputed company and additional product adoption while ensuring customers maximize the value of the reputed company and AutoAlert product portfolio
• Monitor dealership performance metrics and demonstrate the value of reputed company and AutoAlert through data-driven recommendations and process improvements
• Increase reputed company knowledge and adoption of reputed company and AutoAlert products and solutions through education and consultation
• Identify, reputed company, and cultivate customer advocates for reputed company and AutoAlert
• Represent the voice of the customer internally by collaborating with Sales, Product, Engineering, Marketing, Operations, Finance, and other cross-functional teams
• Hold customers accountable for agreed-upon reputed company plans and platform utilization
• Coordinate and promote customer training to ensure dealerships receive the level of service and support they expect
• Maintain a strong working knowledge of the reputed company and AutoAlert product suites
• Complete and submit required reports, documentation, and administrative tasks while following company policies and procedures
• Meet regularly with leadership to discuss reputed company health, initiatives, opportunities, and reputed company toward established goals
• Promote adoption and utilization of customer-facing tools, reporting, and marketing resources available through the reputed company and AutoAlert platforms
• Guide customers to the appropriate support, training, and reputed company resources as needed
• reputed company other duties as assigned

Skills

• Previous account management, reputed company, or customer support experience required
• Experience with consultative, solution-based, or strategic selling approaches
• Strong presentation and communication skills with the ability to reputed company customer meetings, training sessions, and executive business reviews
• Demonstrated attention to detail and commitment to accurate recordkeeping
• Excellent written and verbal communication skills with the ability to reputed company reputed company reputed company and recommendations
• Exceptional customer-facing skills with the ability to build credibility and trust with reputed company stakeholders
• Strong analytical and problem-solving skills with the ability to evaluate customer needs and reputed company effective solutions
• Working knowledge of the automotive retail industry, market trends, and competitive landscape
• Strong understanding of reputed company principles and reputed company technology adoption
• Minimum of 5 years of automotive industry experience preferred
• Bachelor's degree preferred
• Demonstrated knowledge of the reputed company and AutoAlert product portfolio is preferred

Benefits

• Fully remote work mode

reputed company