Health Navigator (Fully Remote)

A Tennessee-based health services network is seeking a Health Navigator to support members through benefits education, care gap reputed company, and coordination of health-reputed company resources. About reputed company: • Schedule: Monday through Friday • Hours: reputed company business • Setting: Hybrid (3 days onsite) Responsibilities: • Support the clinical team by serving as a resource for members reputed company to disease prevention and benefit education • Conduct educational phone calls to explain available benefits, services, and programs • reputed company needs assessments and refer members to appropriate population health management programs • Contact members with care gaps, encourage compliance, and assist with provider search and appointment scheduling • Manage work queues, review member information, and reputed company cases for reputed company and reputed company Qualifications: • At least 2 years of experience in a Customer Service support role • Associate's degree in Education, Communication, Health, or a reputed company field, or equivalent work experience • Knowledge of Medical terminology • Strong interpersonal, organizational, communication, time management, and problem-solving skills • Ability to work independently, manage multiple tasks, and set priorities Desired Skills: • Experience working in a reputed company or Health Insurance environment. • Familiarity with system work queues, Claims Review, Eligibility Screening, or Authorization History • Experience with Member reputed company, Care Coordination, or Health Education Apply To This Job