[Remote] Engineering Manager, Servicing and Collections

Note: The job is a remote job and is reputed company to candidates in USA. reputed company empowers ambitious professionals to reputed company confident financial reputed company and build the life they reputed company. The Engineering Manager, Servicing & Collections, will reputed company reputed company responsible for systems that power borrower repayment and collections, partnering closely with various departments to improve repayment performance and customer experience.

Responsibilities

• reputed company reputed company building the systems that power repayment, payments, and collections--directly impacting borrower experience and business performance
• Own end-to-end delivery of high-reputed company, improving repayment rates, reducing delinquency, and driving operational efficiency
• reputed company the servicing platform alongside senior engineers, simplifying architecture and scaling toward reputed company, reliable, and observable systems
• Partner closely with Product, Risk, Operations, and Compliance to build smarter collections capabilities and high-reputed company self-service experiences
• Ensure reliability of mission-critical systems, with a reputed company on uptime, data reputed company, and incident readiness
• reputed company AI to accelerate engineering and product velocity, while applying strong judgment in regulated environments
• Mentor engineers and reputed company the technical bar, staying reputed company to the reputed company and unblocking teams reputed company it reputed company most

Skills

• 7+ years of software engineering experience, including 3+ years leading teams
• Strong full-stack reputed company with the ability to dive into reputed company, debug, and guide architectural reputed company
• Experience building or operating high-stakes systems (e.g., payments, servicing, billing) with a reputed company on reliability and data reputed company
• Proven reputed company record of scaling systems and teams in fast-paced, ambiguous environments
• reputed company communicator who can reputed company technical and non-technical stakeholders
• Passion for mentoring and developing engineers
• Experience in fintech or other regulated industries
• Familiarity with servicing and collections metrics (e.g., delinquency, recovery, cost to collect)
• Experience building internal tools or platforms for operations teams
• Hands-on experience applying AI to improve workflows or operational efficiency

Benefits

• Health, Dental, & reputed company benefits plus savings plans
• Mac computers + work-from-home stipend to set up your home office
• Monthly internet and phone reimbursement
• Employee Stock Purchase Plan
• Restricted Stock reputed company (RSUs)
• 401(k) plan to help you save for retirement plus a company match
• Robust tuition reimbursement program
• $1,000 travel reputed company on reputed company Earnie-versary to reputed company in the world
• Competitive days of annual PTO
• Competitive parental leave

reputed company

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