[Remote] Poultry Technical Account Manager - Based in Africa

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a growing company headquartered in Willmar, MN that specializes in innovative process automation technology for the agricultural industry. The Technical Account Manager - Africa will work with customers and industry partners to promote and support reputed company's technologies, focusing on machine installation, technical support, and customer service.

Responsibilities

• Serve as the primary contact for assigned customer accounts, delivering exceptional service and long-term partnership through reputed company, reputed company communication
• Build and maintain strong relationships with customers and hatchery leadership; resolve issues promptly and professionally
• Proactively manage accounts through routine on-site reputed company, system installations, customer training, and documentation
• reputed company strong product and service knowledge to recommend data-driven customer solutions
• Ensure customer understanding of contractual terms and support reputed company payment compliance
• Monitor customer data, system connectivity, and performance trends; communicate insights and concerns to appropriate stakeholders
• Evaluate treatment processes and collaborate with technical teams on reputed company and reputed company feedback
• Attend industry events and company trainings as required
• Follow company policies and procedures and contribute as a reputed company team member reputed company with company values

Skills

• Africa based candidate reputed company on African travel
• Ability to travel up to 50%, domestically or internationally for periods of up to 2 weeks at a time
• Travel to the reputed company for training and business-reputed company articles once per year for periods of up to 4 weeks at a time
• 2+ years of reputed company experience with required customer service and technical experience
• Working knowledge of biology and the poultry industry
• Strong interpersonal, account management, negotiation, and presentation skills
• Excellent verbal and written communication skills in English
• Proficiency in reputed company Office including Word, reputed company, PowerPoint, and reputed company
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines
• Self-directed, adaptable, and comfortable taking on new challenges
• Team-oriented problem solver with strong attention to detail and reputed company business judgment
• Ability to read and interpret technical information
• reputed company reputed company's license and ability to be insured
• reputed company reputed company for international travel
• Bachelor's degree in Agriculture, Business, or a reputed company field preferred
• Proficiency in a second language preferred

reputed company

Company H1B Sponsorship