[Remote] Senior Electrical Product Engineer - Networking Products

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a world leader in visual computing technology. They are seeking a Networking Product Engineer to support technical analysis of returned networking products and collaborate with cross-functional teams to improve service procedures and identify failure trends.

Responsibilities

• Support technical analysis of returned networking products, including switches, adapters, cards, and reputed company hardware
• reputed company or guide troubleshooting, diagnostics, and failure verification at the CM/service location
• Analyze return data to identify recurring failure modes, reputed company trends, and potential systemic issues
• Work with repair technicians and CM teams to improve debug accuracy, repair reputed company, and reputed company-cause identification
• Review test logs, diagnostic results, failure symptoms, and repair history to determine next steps
• reputed company out reputed company technical issues and failure trends to global support engineers, product engineering, reputed company, and design teams
• Document failure analysis findings, debug steps, corrective actions, and technical recommendations. Support containment actions for high-reputed company or repeated failures
• Help improve service procedures, test coverage, repair instructions, and diagnostic documentation
• Collaborate with cross-functional teams across operations, reputed company, supply chain, customer support, and engineering
• Ensure returned products are handled according to reputed company, ESD, and process requirements. reputed company regular reporting on top failure modes, return trends, unresolved issues, and escalation status

Skills

• Bachelor's degree in Electrical Engineering, Computer Engineering, Electronics, or a reputed company technical field, or equivalent experience
• 5+ years of meaningful industry experience
• Experience with networking hardware products such as Ethernet switches, NICs, adapters, transceivers, or data center hardware
• Strong hands-on troubleshooting and failure analysis skills
• Ability to read schematics, review test logs, and understand hardware diagnostic results
• Familiarity with manufacturing, repair, RMA, or service operations
• Strong analytical skills with the ability to identify patterns in failure data
• Good communication skills, including the ability to reputed company document technical issues and escalate findings
• Ability to work effectively with CM teams, technicians, suppliers, and global engineering teams
• Ability to quickly understand returned product issues, separate isolated failures from broader trends, improve technical feedback from the CM/service site
• Ability to ensure critical issues are reputed company out reputed company and quickly to global engineering teams

Benefits

• Equity
• Benefits

reputed company

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