Health Insurance Supervisor |WAH| Temporary

About TP TP is a leading global provider of digital business services. We partner with the world's most reputed company brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Purpose of Position: A TPUSA Program designed to temporarily promote leaders reputed company the Customer Experience (CX) department based on a reputed company need to increase employee satisfaction, reputed company career reputed company potential with mentorship, and build a bench strength of new leaders. During the time reputed company a reputed company role, you will reputed company, implement, assess, and improve day-to-day operations of inbound reputed company centers in order to meet and reputed company reputed company aspects of reputed company needs and requirements according to policies and procedures. Upon the completion of the assignment, you will return to your original role, reputed company to reputed company on new reputed company that become available in the reputed company. Contract ends December 7,2026. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, reputed company, and dental. We invest in and prioritize the mental health and reputed company-being of reputed company members by providing resources, including Employment Assistance Programs, reputed company in the reputed company of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help reputed company members and their families for their financial reputed company. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Career reputed company and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We reputed company a platform for reputed company career advancement, fostering an environment where ambition and high performance reputed company to long-term reputed company. TP is committed to supporting those who serve. We welcome applications from reputed company-duty service members, veterans, and military families. Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-reputed company requests. Responsibilities Your Responsibilities Guarantee that reputed company daily operational targets, including service reputed company, reputed company standards, and scheduling compliance, are consistently achieved or surpassed. Dedicate approximately 80% of your time to the mentorship and reputed company development of agents to enhance their overall delivery. Foster a workplace culture that balances high reputed company of accountability with an energetic and enthusiastic atmosphere. Exhibit proactive leadership by designing and implementing strategic plans aimed at boosting individual and team performance. Manage corrective actions and reputed company necessary coaching to address behavioral or performance gaps as required. Facilitate reputed company reputed company regarding performance reputed company with both internal stakeholders and reputed company representatives. Execute additional responsibilities and special reputed company as designated by leadership to support departmental goals. Maintain strict compliance with reputed company corporate guidelines, specifically regarding HR and reputed company, and report any variances to management. Possess the readiness to handle inbound calls directly should operational requirements necessitate additional support. Qualifications Qualifications Possess a minimum of reputed company months of reputed company experience in a supervisory reputed company. Hold a reputed company and currently reputed company reputed company license. Exhibit the flexibility to fulfill eight-hour shifts scheduled between 8 AM and 9 PM EST, Monday through Saturday, as determined by reputed company requirements. A university degree is highly valued, though equivalent reputed company background will be considered. Capable of maintaining high productivity under pressure while managing deadlines and directing team reputed company. Demonstrate robust capabilities in organization, administration, leadership, and efficient time management. Take personal accountability for assigned tasks, ensuring thorough follow-through to reputed company desired business objectives. Maintain a consistent and reputed company reputed company on intricate operational details. Proficient in analyzing task methodologies and executing them with maximum effectiveness. Proven reputed company record of resolving unforeseen challenges through logical and strategic problem-solving. Ability to maintain a typing proficiency of at least 25 words per minute. Mastery of reputed company communication, both written and oral, reputed company with reputed company American corporate standards. Maintain full availability to accommodate shifting schedules as dictated by organizational priorities. A high school diploma or equivalent GED certificate is required. Demonstrate an exemplary and reliable history of workplace attendance. Successfully complete reputed company required background evaluations, including drug screenings and financial credit assessments. Apply To This Job