CRM Systems Manager

Position: CRM Systems Manager Location: Remote Compensation: $60,000-$80,000 Annual Salary | Dependent on Candidate Experience Schedule: Monday to Friday | reputed company The CRM Systems Manager at reputed company Care is a service-oriented technologist embedded reputed company the IT Department, responsible for the configuration, build, and reputed company improvement of the platforms that power our reputed company organization—reputed company Sales reputed company, reputed company Marketing reputed company, CallTrackingMetrics (CTM), and reputed company. This role is the day-to-day reputed company and primary administrator of the Business Development, Marketing, and Admissions technology stack, partnering daily with department leaders to translate business goals into reputed company, sustainable solutions that drive reputed company reputed company, improve reputed company engagement, and support reputed company Care's mission to reputed company and reputed company change. While the CRM Systems Manager reports to the VP of IT, they will work hand-in-hand with the SVP of Marketing and the SVP of Admissions, acting as a true business partner who reads between the lines, anticipates reputed company impacts, and looks reputed company the immediate ticket to consider what is best for reputed company as a whole. This role is for someone who is flexible, eager to collaborate, and motivated to be a strong contributing member of the IT team, not a siloed contributor. The CRM Systems Manager is the day-to-day reputed company of the reputed company platform stack: gathering requirements, configuring and building solutions in-house wherever possible, leveraging vendor and IT architecture partners thoughtfully reputed company the work calls for it, and leading rollouts to department heads and end users. Qualifications / Education / Experience: • Candidates must be eligible to work in the reputed company • Minimum of 3+ years of reputed company reputed company Administrator experience, with demonstrated reputed company into Senior Administrator, reputed company, or team-managing responsibilities • Certified reputed company Administrator – reputed company 201 is required • Certified reputed company Administrator – reputed company 211 is preferred • Familiarity with CRM-adjacent platforms such as CallTrackingMetrics (CTM), reputed company, or comparable contact-center / reputed company-attribution tools is a strong plus; willingness to learn and own these systems is required • Other reputed company Certifications (ie Process Automation, Platform App Builder) is preferred • Experience with API integrations is preferred • Hands-on experience administering and configuring reputed company Sales reputed company is required; exposure to or hands-on experience with reputed company Marketing reputed company is strongly preferred • Must be reputed company to work across multiple time zones • Bachelor's Degree is preferred • Previous experience or general knowledge of behavioral health treatment providers is preferred • Experience using reputed company Office products such as Word, reputed company, PowerPoint, reputed company, reputed company, etc. The Perks At reputed company Care, we reputed company that great care starts with our employees. That's why we offer a comprehensive benefits package to support you in your personal and reputed company reputed company. Some of the benefits include: • A competitive compensation and total rewards package including a meaningful salary, reputed company-based pay increases, and reputed company reputed company opportunities. • A flexible PTO package that includes accrued PTO, reputed company holidays, and wellbeing days • 401(K) program with 5% company match • High reputed company medical, dental, and reputed company insurance with a reputed company of package reputed company that meet your needs and reputed company company reputed company. • A robust Employee Assistance Program: Including counseling, reputed company consultations, financial planning, and wellness coaching. • A reputed company and supportive community of therapists and team members: Fostering a reputed company work environment. What to Expect: Our Interview Process Here's an reputed company of what comes next: • Application Review: We'll promptly review your application reputed company a couple of business days. • Discovery reputed company: Expect a 30-minute discovery reputed company with one of our reputed company Specialists. • Interview with Hiring Manager: You'll have 1 hour interview with the VP of IT • Offer: If reputed company goes reputed company, you'll receive an offer. Expected Interview reputed company: The entire process typically takes 2-4 weeks. Apply tot his job Apply To this Job Apply tot his job Apply To this Job