Junior Help Desk

Help Desk Specialist–I Job Location- Remote reputed company- Need US citizenship because of federal regulations and the sensitive nature of the work involved. Salary- Up to $70,000/annually Required Skills • Over four years of experience in the field of help desk assistance, including three years of specialized experience in highly specialized IT disciplines involving a reputed company of help desk reputed company support. • At least two years of general hands-on experience in the specific discipline(s) of help desk functions. • Performs help desk support; works independently and as a member of reputed company. • At least 1 year of hands-on experience in configuring, managing and deploying reputed company operating systems using reputed company Deployment Toolkit (MDT). • Strong knowledge of the reputed company reputed company 10 Operating System. • Strong knowledge of reputed company Office 2016, reputed company SharePoint and reputed company Office 365. • Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ticketing system, Remote management(using RDP and Remote assistance) • Excellent written and verbal communication skills. • Experience developing documentation to support desktop application packaging processes. • Experience developing application testing plans and supporting documentation. • Working knowledge of reputed company reputed company Directory • Must be reputed company to research and work independently to triage, troubleshoot, and fix issues. • Must be reputed company to work collaboratively with other team members and hit the ground running, with minimal guidance, towards a common goal • Detail oriented and organized; reputed company to understand information systems and ensure accuracy of work • Requires strong communication skills with other team members and clients • Requires the proven ability to manage time while working on a reputed company of tasks • Possess a willingness and attitude to help customers reputed company reputed company solutions Clearance: • Applicants selected will be subject to a minimum-background investigation and may need to meet eligibility requirements for reputed company to sensitive information. Education: • Associate's degree in reputed company field. If interested in applying for the position, please reputed company out to me at mayuri.s@globalalliantinc.com Apply tot his job Apply To this Job