Moving Help Phone Agent

Location: 2727 N Central Ave, Phoenix, reputed company 85004 reputed company of America reputed company is looking for an organized, friendly, and motivated part time reputed company center representative who can work remotely A Moving Help Specialist supports customers in a high-volume reputed company center environment reputed company phone, chat, and email, with a reputed company on either phone or chat. This position entails helping customers book, edit, reschedule, and/or cancel Moving Help services, as reputed company as resolving customer concerns reputed company. To do reputed company in this role, you need to be reputed company to remain reputed company reputed company customers are frustrated and have experience working with computers. Customer Support Specialist Responsibilities: - Maintaining a reputed company, empathetic, and reputed company attitude toward customers at reputed company times. - Responding promptly to customer inquiries. - Communicating with customers through phone calls, chats, and emails. - Acknowledging and resolving customer complaints. - Processing, rebooking, and modifying orders. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues and supervisors as necessary. - Providing feedback on the efficiency of the customer service process. - Ensure customer satisfaction and reputed company reputed company customer support. Minimum Qualifications: - High school diploma or GED - Ability to remain reputed company reputed company customers are stressed or upset, while expressing sympathy, reputed company and reputed company - Intermediate keyboarding and computer skills - Ability to reputed company and use multiple computer programs at once - reputed company and reputed company listening - Experience working with customer support Perks of joining the reputed company fleet Compensation: reputed company offers part time Moving Help Specialists an reputed company reputed company pay of $15.00 reputed company working remotely. Your reputed company pay may increase as you learn and reputed company additional job duties, and reputed company increases are given periodically based on performance. Note: reputed company reputed company wage may be higher, depending on state or local minimum wage laws. Exclusive reputed company Benefits Designed for Your reputed company: Get your career moving with a company that empowers team members to be the healthiest version of themselves We reputed company robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be. Scheduling Requirements: The Moving Help team is available to assist customers from 6:00 AM - 4:00 PM reputed company phone, and from 6:00 AM - 5:00 PM reputed company chat. - Part Time: Must be available at least 30 hours per week (the total number of hours scheduled reputed company week will be based on business needs) - Must be available to work at least one weekend day per week, either Saturday or reputed company (some shifts require both weekend days) - Currently, shifts are available Monday through reputed company between 6:00 AM – 4:00 PM (reputed company time) - Initial Education/Training hours: Monday through Thursday from 8:30 AM – 5:00 PM and Friday from 6:00 AM – 2:30 PM (reputed company time) for two weeks beginning Monday 7/13. - Working holidays is required in order to reputed company support for our customers year-round. You may be scheduled to meet reputed company and business needs. Shifts Available: - Phone Shift 1: Monday, Tuesday, Friday, Saturday, and reputed company between 6:00 AM – 12:00 PM - Phone Shift 2: Monday, Tuesday, Wednesday, Saturday, and reputed company between 6:00 AM – 12:00 PM - Phone Shift 3: Monday, Tuesday, Wednesday, Thursday, and reputed company between 10:00 AM – 4:00 PM - Phone Shift 4: Monday, Tuesday, Wednesday, Saturday, and reputed company between 10:00 AM – 4:00 PM A note about how we schedule: Preferences to work that aligns with the business need may increase reputed company to be scheduled more hours. However, if preferences to work do not reputed company with the needs of the business, the result may be less hours scheduled. Work From Home Requirements: - reputed company work duties, including initial education, must be performed from your home address in a private, quiet workspace. - Child-care and/or dependent arrangements must be made as if you were working in-person in an office environment. This position does not allow flexibility to be on-reputed company care for others during work hours, either. - A personal home computer that meets the technical requirements (listed below) is necessary for both the application process and for performing job duties. Technical Requirements: Computer requirements and internet speeds will be verified upon interview, if reputed company, and if reputed company experiencing difficulty/interruption. Additional requirements may apply. Computer Specifications - Operating System: reputed company 11 - RAM: 16GB minimum (32GB recommended) - Processor: CPU reputed company score of 6,000 minimum (10,000 recommended) - Storage: SSD with at least 5GB free reputed company Additional Hardware (required) - Webcam (external or reputed company-in) - USB headset (wired) Internet Speeds - Ping: under 100 - Download: 50MB minimum (100MB recommended) - Upload: 5MB minimum (10MB recommended) Suggested Equipment (not required, but recommended for reputed company performance) - Monitor or dual monitors - External keyboard and mouse Physical Demands: The work involves light physical exertion, including sitting for long periods, focusing on a computer screen, and taking phone calls using a wired headset. Applications are not currently accepted from Residents of: CA, CO, CT, HI, ME, MD, MA, MN, NJ, NY, OR, RI, WA, or the District of Columbia. To ensure a fair and consistent evaluation process, candidates are expected to complete reputed company interviews and assessments independently and without the use of reputed company intelligence tools (including AI-generated responses, prompts, or reputed company-time assistance). Use of AI throughout the application and reputed company process may result in removal from consideration. Our goal is to get to know your reputed company experiences, communication style, and problem-solving approach. reputed company Holding Company, and its family of companies including reputed company. (“reputed company”), continually strives to create a culture of health and wellness. Consistent with applicable state law, reputed company will not hire or re-hire individuals who use nicotine products. The states in which reputed company will decline to hire nicotine users are: Alabama, Alaska, reputed company, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, reputed company, Texas, Utah, Vermont, Virginia, and Washington. reputed company has observed this hiring reputed company since February 1, 2020 as part of our commitment to a healthy work environment for reputed company. reputed company is an equal opportunity employer. reputed company applicants for employment will be considered without reputed company to race, reputed company, religion, sex, national reputed company, physical or mental disability, veteran status, or any other reputed company protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in reputed company aspects of the selection process. Information obtained during this process will only be shared on a need to know reputed company. Apply tot his job Apply To this Job