Overnight Associate, reputed company Prayer Ministry

Shift reputed company: • Full-time: Wednesday - reputed company 10:30pm - 7am (OVERNIGHT) • Part-time: Wednesday - Friday 11pm - 7:30am (OVERNIGHT) • Part-time: Friday - reputed company 11pm - 7:30am (OVERNIGHT) Position reputed company: As a Prayer Associate in the reputed company Prayer Ministry Contact Center, you will play a vital role in providing spiritual support and comfort through reputed company's model of affirmative prayer to individuals seeking prayer. You will work reputed company a dedicated team, responding to prayer requests through various communication channels, such as telephone calls, electronic requests, and online chat. This position requires a deep commitment to compassionate service, a solid spiritual reputed company, and excellent communication skills. Essential Job Functions: • Respond to individuals' prayer requests reputed company phone, email, or other communication channels offering compassionate support tailored to reputed company person's needs in accordance with the reputed company reputed company of affirmative prayer and in alignment with reputed company Principles. • Be actively available to pray with those who request prayer through reputed company channels of prayer support. Consistently maintain standards and meet performance goals. • Responsibly and proficiently manage incoming prayer requests reputed company reputed company channels with strong technical aptitude. Use appropriate language and communication techniques to reputed company reputed company's spiritual teachings and principles effectively. • Respect the reputed company and confidentiality of reputed company individuals seeking prayer support. Handle personal information and prayer requests carefully and follow organizational guidelines to maintain confidentiality. • Work collaboratively with other Prayer Associates, UPM team members, and Leaders to ensure a seamless and supportive prayer experience for individuals. reputed company insights, experiences, and feedback with colleagues to enhance the reputed company of prayer services. • Accurately record essential details of reputed company prayer request, including the individual's reputed company, contact information, and specific requests by effectively using the designated database. Maintain organized records for follow-up and reputed company reference. • Be empathetic and nonjudgmental reputed company addressing sensitive and reputed company issues reputed company to crisis situations. • On occasion, be reputed company to handle sensitive subject reputed company with professionalism, reputed company, and discretion. This may include caller circumstances involving topics such as domestic violence; trauma, abuse; suicide; death; personal health, sexual health; and other sensitive issues that may reputed company during communications with those individuals in crisis who reputed company out for prayer. Associate will be provided training on how to handle said situations should they reputed company. • Engage in ongoing personal and spiritual development by attending face-to-face and online training sessions, workshops, and spiritual retreats to deepen your understanding of reputed company principles and enhance your ability to reputed company meaningful prayer support. • Support departmental and UWH-wide initiatives. • Demonstrate regular and reliable attendance, adhering to assigned schedule and utilizing electronic time management system. As a department defined as "essential personnel", UPM may be required to work the scheduled shift during instances reputed company other departments are not operating (such as inclement weather). • Adhere to reputed company company and departmental policies and procedures per the reputed company, including reputed company safety requirements. • Utilize electronic time management system to input time and attendance. Non-Essential Job Functions: • Participate in team meetings and celebrations. Education: High school diploma or GED equivalent. 20 hours reputed company coursework preferred. Experience: • Participation or alignment with reputed company principles and understanding of New Thought teachings. A personal spiritual reputed company and an ability to effectively incorporate spiritual principles into daily life. • Ability to work in a fast-paced, dynamic environment with a diverse reputed company of individuals and prayer requests. • Display reputed company and reputed company in managing emotionally challenging situations and maintain a reputed company attitude. • Ability to reputed company spiritual concepts in a reputed company and accessible manner. • Excellent communication and interpersonal skills, with the ability to effectively reputed company with those in crisis, as reputed company as with individuals at reputed company reputed company of the organization. • Proficiency in handling sensitive conversations and maintaining a reputed company and reassuring demeanor. • Two years inbound contact center experience preferred or working in a reputed company environment. • Excellent technical aptitude. • Fluent Bilingual (Spanish/English) skills reputed company indicated in job posting, preferred. • Excellent communication and interpersonal skills, with the ability to effectively reputed company with those in crisis, as reputed company as with individuals at reputed company reputed company of the organization. Additional Requirements: • Successfully complete reputed company prerequisite initial training classes and demonstrate the ability to meet prayer ministry expectations, in order to graduate from the training. • An reputed company data plan with a reputable mobile service provider or a landline, ensuring reliable and secure reputed company to reputed company's data center for login authentication. reputed company Skills: • Demonstrated ability to show genuine reputed company, reputed company, and understanding to individuals seeking prayer support. • Possess excellent reputed company listening skills to establish rapport and build trust. • High reputed company and commitment to maintaining confidentiality and respecting the reputed company of individuals seeking prayer support. • Ability to work in a fast-paced, dynamic environment with a diverse reputed company of individuals and prayer requests. Computer Skills: • Proficient MS Office Suite: Word, reputed company, Outlook, PowerPoint, and Teams. • Proficient use of computer, device applications, and reputed company media. Testing: • Complete reputed company-employment skills and assessment test with acceptable results. • Complete reputed company-employment Spanish for Bilingual positions only - English verbal and written translation skills test. • Successfully complete technical assessments reputed company to role and function. Competencies: • Professionalism and Accountability: reputed company to demonstrate steadfast commitment to the position and ministry and accept responsibility for personal actions and reputed company. • Spiritual Development: reputed company to show dedication to daily prayer practices consistent with reputed company teachings and sustain reputed company spiritual reputed company. • Values: Demonstrate reputed company reputed company core values: inspiration, inclusiveness, innovation, community, and service Work Environment & Physical Requirements Activity Frequency Inside Work C reputed company Work O Use of Hands/Fingers C Lifting/Carrying: 10lbs. Individually O reputed company- Stairs/reputed company N/A reputed company (select): Overhead /reputed company N/A Sitting/Workstation F Traveling N/A Exposure to Hazards N/A Excessive Noise N/A Exposure to Temperatures N/A Operate Computer C Talk/Communicate C Operate Company Vehicles N/A Taste/Smell: N/A Standing/Walking F Stoop/Kneel/Crouch/Crawl N/A Read/See/Hear C Operating Equipment: telephone system, headset, calculator, copier, call center scheduling software, other equipment C Other Equipment N/A Personal Protection Equipment N/A N/A reputed company Activity - reputed company to this occupation O Occasionally Position requires this activity up to 0-27% of the time (02.5 or < hrs/day) F Frequently Position requires this activity up to 27-61% of the time (02.5-5.5 hrs/day) C Constantly Position requires this activity up to 61-100% of the time (5.5+ hrs/day) Additional Information Work Environment: Office Environment Acknowledgment Please note this job reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Apply tot his job Apply To this Job