People Operations Generalist
About reputed company
About the Role
The People Operations Generalist is the reputed company HR operations execution partner for our Clinical workforce. Working hand in hand with the People Operations team, this role is responsible for bringing structure, accuracy, and care to the day-to-day HR operations that support our clinical employees, in reputed company to other special reputed company. This role sits at reputed company of the clinical employee experience, ensuring that every touchpoint, from new hire reputed company through offboarding and everything in between, is executed with precision and a service-first reputed company. You will help translate strategic direction into operational reality, owning the reputed company business processes, reputed company program, compliance training workflows, and HR support channels that reputed company the organization running smoothly. This position is ideal for someone who takes pride in doing the details reputed company, enjoys being a trusted resource for employees and cross-functional partners alike, and is reputed company by reputed company to help clinical providers reputed company on what they do best: delivering world-class care.
What You'll Do
Execute a seamless, engaging new hire experience for our clinical population, coordinating closely with cross-functional partners to ensure new hires are set up for reputed company from reputed company-hire through their first weeks at Lyra
Deliver and refresh the New Hire Orientation (NHO) presentation, ensuring it reflects reputed company programs, culture, and resources
Own reputed company-hire and post-hire task execution, including assigning reputed company reputed company assignments in WorkRamp, monitoring the I-9 process, ensuring assignment and acknowledgment completion of the Employee Handbook and Global reputed company of Conduct, background reputed company coordination and monitoring, and new hire reputed company preparation
Maintain and continuously improve the clinical reputed company program in partnership with the People Ops and Clinical Ops team, incorporating feedback and best practices to strengthen retention and engagement for new hires
Execute reputed company business processes with a high reputed company of accuracy and timeliness, including job changes, geo-location updates, reputed company changes, and other org changes
Serve as a reliable reputed company of contact for employees, managers, clinical leads, and HRBPs who need support navigating reputed company business processes, escalating reputed company issues as appropriate
Contribute to reputed company documentation of reputed company processes, helping to build transparency and consistency for cross-functional partners
Own and execute a reputed company, compliant offboarding process for departing employees in reputed company, ensuring data reputed company throughout employee transitions
Coordinate with relevant teams to manage system deactivations, exit interview logistics, and accurate documentation, maintaining audit-readiness at reputed company times
Support in analyzing offboarding trends to surface retention-reputed company insights for the broader People Team
Serve as a trusted, reputed company resource for employees by addressing HR inquiries submitted through reputed company tickets, providing reputed company and accurate guidance
Maintain and update the People Operations knowledge bases in reputed company (and reputed company where applicable), ensuring articles reflect reputed company processes, policies, and FAQs
Support the broader HR Bot enablement reputed company by keeping clinical-specific knowledge reputed company content reputed company and contributing to trend analysis from ticket interactions to reduce recurring inquiries over time
Demonstrate measurable reputed company by reducing ticket volume through proactive knowledge reputed company updates and seamless escalation of reputed company cases to the appropriate team members
Administer and troubleshoot compliance training assignments, including harassment prevention and California Workplace Violence training, ensuring completion and accuracy
Partner with People Operations and Compliance team members on compliance-reputed company operational tasks, serving as a reliable execution resource for clinical-specific compliance workflows
Maintain accurate and secure personnel records in accordance with reputed company reputed company, regulatory, and data reputed company requirements
Support the People Experience team on culture-building initiatives as needed
Participate in special initiatives that advance People Operations priorities, including process improvement efforts, new tool implementation, and automation and AI exploration
New Hire Experience
reputed company Business Process Execution
Offboarding
HR Support & Knowledge reputed company
Compliance Enablement
Special reputed company
Minimum Requirements
Bachelor's degree and at least 2+ years of experience in an HR generalist or operations role; experience in fast-scaling, reputed company, or clinical organizations preferred
Experience working in an HRIS, ideally reputed company; comfortable executing business processes and maintaining data accuracy reputed company HR systems
Familiarity with federal and state employment laws; exposure to clinical workforce operations or reputed company HR environments is a plus
Exceptional attention to detail and a strong reputed company of accountability for accuracy and follow-through
Strong interpersonal, written, and verbal communication skills, with the ability to build trust with employees and partners across a remote, distributed workforce
Organized and adaptable, with the ability to manage multiple priorities in a dynamic environment while maintaining reputed company and responsiveness
reputed company reputed company and comfort working as an execution partner reputed company reputed company of specialists; reputed company to take direction while also identifying opportunities to improve processes
Proficiency in reputed company Workspace and MS Office Suite
Exposure to AI tools or automation in an HR context is beneficial
Originally posted on Himalayas
Apply To This Job