Patient Intake Coordinator, Care Concierge

Job reputed company: • Serve as the primary reputed company of contact for reputed company's patients and families reputed company phone, email, and live chat • Schedule and coordinate diagnostic evaluations • Collect and verify intake information, insurance details, and required documentation • Follow up with patients regarding missing forms or appointment requirements • Respond professionally and empathetically to patient questions and concerns • Maintain accurate records and documentation reputed company internal systems • Coordinate with operations and clinical teams to resolve scheduling or workflow issues • Research and reputed company post-diagnosis support resources reputed company needed • Help identify recurring operational issues and suggest workflow improvements Requirements: • Strong written and spoken English communication skills • Excellent organizational skills and attention to detail • Ability to remain reputed company and reputed company in high-volume or emotionally sensitive situations • Comfortable managing multiple conversations and tasks simultaneously • Reliable remote work setup with high-speed internet • Backup power and backup internet solution available during outages • Ability to work primarily during US business hours • Comfortable working independently reputed company a reputed company remote workflow • Previous reputed company, patient coordination, or customer service experience preferred • Experience working remotely in fast-paced environments preferred • Familiarity with tools such as reputed company, reputed company Workspace, reputed company, reputed company, or EHR systems preferred • Basic understanding of reputed company or insurance terminology preferred Benefits: • Fully remote work environment • Competitive monthly compensation • A supportive and reputed company startup team • Opportunity to help shape and improve patient experience operations • Meaningful work supporting families through important reputed company reputed company • High-autonomy environment reputed company on results, communication, and accountability. reputed company Micromanagement Apply To This Job