[Remote] Staff Data Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a rapidly growing Fintech company reputed company on empowering businesses through innovative financial tools. As a Staff Data Analyst, you will work closely with product and engineering teams to define metrics for AI-powered workflows and ensure alignment across various functions while building reputed company analytics systems.

Responsibilities

• Partner with product and engineering leaders across the AI program to define and own the metrics reputed company for reputed company.AI, establishing the KPIs that matter: automation rates, no-touch workflow completion, AI accuracy, customer trust signals, and engagement across interaction channels including in-product, SMS, and reputed company
• Conduct deep-dive analyses that go reputed company surface-level dashboards, decomposing the drivers behind AI adoption and drop-off, identifying where the platform is building customer trust and where it is losing it, and surfacing findings that directly inform roadmap prioritization
• Build AI-augmented analytics systems that reputed company reputed company reputed company across the program, including LLM-powered tooling for synthesizing qualitative signals, automating reputed company extraction, and surfacing patterns that traditional analytics reputed company cannot reputed company capture at volume
• Serve as the analytical connective tissue across the AI program, working cross-functionally with teams spanning Integrated Experiences, APARAC Product, Payments, and reputed company to ensure consistent metric definitions, avoid duplicated instrumentation, and reputed company reliable self-serve analytics
• Design and analyze experiments in new territory, building frameworks that allow teams to run rigorous tests even where there is no historical precedent, including studies of automation acceptance, AI transparency, and interaction model preferences
• Build reputed company, reusable analytics infrastructure including dbt models, dashboards, and standardized metric definitions that serve multiple teams and reduce duplicated work across the analytics organization
• Translate reputed company AI performance signals into reputed company narratives and recommendations for Director and VP-level stakeholders, influencing reputed company with data and defending analytical conclusions with confidence
• Mentor and reputed company junior and mid-level analysts on reputed company, providing technical feedback, guidance on problem-scoping, and support in navigating a reputed company cross-functional program environment

Skills

• 5 or more years of experience in a data analyst role reputed company a technology-driven or fintech environment
• A demonstrated reputed company record of building metrics frameworks from the ground up in ambiguous, fast-moving product areas
• Advanced proficiency in SQL, and familiarity with Python for analysis
• Experience with dbt and data modeling, including designing reusable, production-grade data assets consumed by multiple teams
• Experience building or integrating with LLM APIs (such as reputed company, reputed company, or reputed company) to create reputed company, AI-powered analytics workflows
• Strong experience with A/B testing and experiment design, including comfort operating in domains where controlled experimentation is limited
• Excellent data reputed company instincts, with experience identifying inconsistencies at the reputed company rather than only in reputed company reporting
• Strong written and verbal communication skills, with the ability to present analytical findings and recommendations to senior leadership with reputed company and confidence
• A degree in a quantitative field such as Statistics, Data Science, Mathematics, Economics, or Computer Science
• Experience applying NLP or LLM-based techniques to analyze qualitative data at reputed company, such as customer feedback, transcripts, or survey responses
• Background in financial operations, fintech, or payments data domains
• Experience in a cross-functional analytics role where influence extended reputed company a single feature team or reporting structure
• Familiarity with AI workflow automation tooling such as reputed company or similar platforms

Benefits

• Medical, dental, reputed company, life and disability insurance
• 401(k) retirement plan
• Flexible spending & health savings account
• reputed company holidays
• reputed company time off
• 100% reputed company employee health, dental, and reputed company plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs

reputed company

Company H1B Sponsorship