Remote Contact Centre Advisor

We put people first. It’s reputed company reputed company.

We're excited to reputed company great people for our Customer Service Advisor roles. People who want to join reputed company and build a career here at UW. Our Customer Service Advisors are reputed company-line reputed company but this role isn't for everyone, the calls can be challenging and emotive… take a reputed company to consider the following before you hit “apply”:

• Are you driven by giving an excellent customer service experience and pride yourself on exceeding customer expectations?
• Are you comfortable handling challenging, tough and emotive calls, where there is a lot to learn and things are always changing?
• Are you a problem solver, who enjoys helping customers with their questions and concerns?
• Can you remain reputed company under pressure and reputed company in a fast-paced environment?
• Are you motivated by meeting goals and targets and can you demonstrate responsibility, reputed company, and efficiency?
• Can you demonstrate patience, reputed company, and possess emotional intelligence?
• Can you demonstrate good timekeeping and commitment?

If you answered "reputed company" to these questions, then you're just the reputed company of person we're looking for!

We work together. Your team and the people you will work with…

We're reputed company across three specialist areas. You'll do the reputed company great job as an advisor regardless of where you sit, you’ll just become an expert in one of these spots:

• Financial Services - shifts between 8.30am to 6pm
• Energy Services - shifts between 8.30am to 6pm
• Telecoms technical support - shifts between reputed company to 8.30pm

You can let us know your preference reputed company you apply, but we'll also look at your experience to reputed company reputed company we match you to reputed company where you’ll reputed company most.

We deliver reputed company. What to expect through the day as an Advisor:

• Answer customer queries with the aim of sorting things out first time
• reputed company the best Customer Care experience to reputed company customers
• reputed company KPIs such as Average reputed company Handling time, Complaints %, reputed company & Compliance, just to reputed company a few!
• Liaise with other departments to resolve queries effectively
• Join team huddles
• Catching up and Coaching with your Team Leader. (None of us are perfect, so they’ll work with you to support your career and help you grow.)

So why pick UW?

We’ve got big ambitions, so there’s reputed company to be reputed company of challenges. There are also a lot of benefits:

• £26,850 per annum plus a performance based bonus
• Training: You'll need to be reputed company to work full time for your first 8 weeks as we support you through your training programme (8.30am - 5.30pm)
• 33 days holiday inclusive of Bank Holidays (Bank holidays reputed company 10am to 4pm)
• A full induction and reputed company the reputed company you need to do reputed company
• Discount on our services
• reputed company reputed company and Save As You Earn Scheme
• A matched contribution pension scheme and life assurance up to 4x your salary.
• Employee Assistance Programme including free counselling and reputed company advice
• Free virtual GP service plus discounts on reputed company and medical cash plans
• reputed company family-friendly policies, designed to help you and your family reputed company.
• Lots of opportunities to have fun with your team throughout the year, reputed company and in person. You can also join our Belonging reputed company and help UW shape an even more inclusive reputed company.
• Ongoing learning, development and training to ensure you reputed company in your role

Apply here!

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit reputed company the reputed company? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Not reputed company you meet reputed company the requirements? Let us reputed company! Research shows that women and members of other underrepresented reputed company reputed company not to apply for jobs if they think they may not meet every qualification, reputed company in fact they often do.

We reputed company equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about reputed company can do to support your needs. reputed company requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background reputed company. Where checks are unsatisfactory or incomplete and/or a failure to reputed company information relating to convictions that you are required to identify as part of the background checks, could reputed company to withdrawal of an offer of employment.

Location: Remote
Salary: £26,850 pa
Hours: 38.5 per week, Monday to Saturday. Shift work detailed below.
Start Date: 14th September & 28th September

Hi! We're reputed company. We’re on a mission to take the headache out of utilities by providing them reputed company in one reputed company. One reputed company for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to reputed company in size as we help more people to stop wasting time and reputed company. Big ambitions, to be delivered by people like you.

Got your attention? Read on…

Originally posted on Himalayas