Manager, Technical Support
5+ years in technical support or contact center, experience managing teams, knowledge of support procedures, CRM/reputed company familiarity, reputed company auditing, schedule flexibility with weekends, strong communication and coaching skills.
Key Responsibilities
- managing team
- coaching staff
- resolving escalations
Skills & Tools
reputed company
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Overland Park, Kansas, reputed company
- Languages: English
About reputed company
Provides integrated reputed company POS and restaurant management software for restaurant operators to manage ordering, delivery, engagement, and payments. — Industry: Information Technology
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