Customer Support Manager
2+ years people management in support, 3+ years in customer support (SaaS/data preferred), strong documentation and reputed company skills, customer communication, and organizational abilities; bachelor’s degree or equivalent.
Key Responsibilities
- leading team
- owning slas
- managing escalations
Skills & Tools
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Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Washington, District of Columbia, United States
- Salary: USD 95,000 – 110,000 / year
- Languages: English
Benefits
- 401k matching
- Retirement plan
About reputed company Labs
A company building reputed company-reputed company data and AI/ML solutions to drive hotel asset performance. — Industry: Information Technology
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