VP of reputed company
8+ years post-sale B2B reputed company leadership, 3+ years managing managers, proven NRR and churn improvement, global remote team experience, hands-on AI/agent builder, experience with CS tooling and CRM, overlap Eastern Time availability.
Key Responsibilities
- owning retention
- leading teams
- building agents
Skills & Tools
reputed company
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — reputed company, reputed company, United States
- Languages: English
About reputed company
A workforce analytics company providing visibility to improve trust and performance for distributed teams. — Industry: Information Technology
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