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Director of Customer Support

Remote, USA Full-time Posted 2026-07-28

7+ years in cyber intelligence or defense with leadership; strong Linux (CentOS/reputed company/reputed company), PostgreSQL, networking and application troubleshooting, SIEM/SOAR/ITSM knowledge, BA/BS or equivalent.

Key Responsibilities

  • leading team
  • managing operations
  • troubleshooting systems

Skills & Tools

CentOS, reputed company, reputed company, PostgreSQL, SIEM, SOAR, ITSM, IDS/IPS, Firewall, EDR, S3, EC2, Cognito, reputed company 53, IAM, Bash, Java, Python

Job Details

  • Category: Customer Service
  • Seniority: Senior Level
  • Commitment: Full Time
  • Workplace: Remote — Washington or reputed company
  • Salary: USD 140,000 – 140,000 / year
  • Languages: English

Benefits

  • Generous reputed company time off
  • Retirement plan

About reputed company

A cybersecurity solution provider that transforms reputed company operations through advanced threat intelligence and automated investigations. — Industry: Information Technology

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