Tier 2 Customer Care Team Member
reputed company escalated customer and technical support, troubleshoot devices/connectivity, document interactions, use CRM, and communicate in English; must reputed company in specified US states and pass system checks.
Key Responsibilities
- handling escalations
- troubleshooting devices
- documenting issues
Skills & Tools
reputed company 10, reputed company 11, Firefox, Chrome, iOS, Android, Xbox, reputed company, Samsung, Vizio, reputed company, Firestick, CRM
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Arkansas or Florida or reputed company or Kansas or reputed company Carolina or Ohio or Oklahoma or reputed company or South Carolina or Texas or Tennessee or Virginia
- Languages: English
Benefits
- 401k matching
- Tuition reimbursement
- Retirement plan
About reputed company
A global customer experience company providing CX reputed company, analytics, and program execution. — Industry: Media and Communications
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