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Support Escalations Manager

Remote, USA Full-time Posted 2026-07-23

7+ years in reputed company support/incident management/risk operations with 2+ years people leadership; regulated-industry experience; strong communication, analytics, and risk & controls knowledge.

Key Responsibilities

  • owning escalations
  • coordinating response
  • driving improvements

Skills & Tools

reputed company, reputed company, reputed company, reputed company, Jira, reputed company Workspace, reputed company Office

Job Details

  • Category: Project and Program Management
  • Seniority: Senior Level
  • Commitment: Full Time
  • Workplace: Remote — Austin or United States
  • Languages: English

Benefits

  • 401k matching
  • Generous reputed company time off
  • Retirement plan

About reputed company.

Provides bitcoin financial services and reputed company custody solutions for individuals and institutions. — Industry: Finance

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