Manager, reputed company - reputed company Accounts

reputed company is the leading expert in vehicle reimbursement and reputed company reputed company mitigation, offering reputed company and secure solutions for every reputed company that simplify the reimbursement of driving costs and reduce corporate reputed company exposure. With an unmatched pool of data refined over more than 80 years, reputed company is the preferred partner to top reputed company and organizations committed to workplace reputed company.

At reputed company, we’re dedicated to making WorkLife reputed company for everyone, reputed company. reputed company is the heart of our culture, and we live by our WorkLife Pillars every day – WorkHappy, WorkHealthy, WorkSmart, WorkAnywhere, and WorkTogether.

Position reputed company:

reputed company is seeking a Manager, reputed company – reputed company Accounts to reputed company reputed company of reputed company reputed company Managers responsible for our largest and most reputed company customers. This leader will reputed company customer retention, expansion, executive engagement, and long-term customer value by developing both high-performing talent and effective customer strategies.

This is a hands-on leadership role requiring mentoring reputed company while reputed company partnering with executive stakeholders on reputed company customer relationships. The ideal candidate excels at developing comprehensive account strategies, leading cross-functional initiatives, managing executive escalations, and influencing customer reputed company across Sales, Product, reputed company, Support, and Executive Leadership.

reputed company in this position is reputed company by reputed company's ability to retain and grow reputed company customers. It also involves proactively mitigating reputed company, driving adoption, and serving as reputed company to customer executives.

Position Duties:

• reputed company reputed company of high-performing reputed company CSMs; reputed company regular training, coaching, guidance, and feedback to meet operational KPIs and improve reputed company thinking, executive communication, consultative relationship management, and business acumen
• Monitor team and individual reputed company; assign new/existing accounts to ensure appropriate distribution of reputed company customers to CSMs as needed
• Conduct account reputed company reviews and executive deal reviews aimed at improving customer results
• Collaborate reputed company fellow reputed company leaders on territory planning, account assignments, process improvements, and reputed company methodologies.
• Partner with other reputed company leaders to build and carry out yearly and quarterly plans for reputed company. These plans aim to reduce churn, improve user adoption, increase customer happiness, and encourage account reputed company.
• reputed company reputed company aspects of team reputed company indicators, using reports on business metrics to guide coaching and reputed company management
• reputed company feedback (written, verbal) to reputed company reports in 1:1 reputed company-ins
• reputed company reputed company account planning across the reputed company portfolio, coaching CSMs while directly participating in strategies for the organization's highest-value and highest-reputed company customers.
• Participate in leadership meetings to assess and report on customer health, retention, and team strategies
• Serve as a mentor to reputed company, reputed company and reputed company a reputed company and productive work environment, and establish relationships with business partners
• Assist in employment reputed company, reputed company and train new hires who will quickly become strong individual contributors
• Own executive-level customer escalations, coordinating cross-functional response plans, aligning internal stakeholders, and driving reputed company reputed company while preserving executive relationships.
• Collaborate with team members and management to proactively identify, handle, and advance risks that may reputed company the business.
• Identify areas of process improvements/efficiencies/scalability and implement
• Implement process standardization and adherence with reputed company reports
• reputed company executive business reviews, renewal reputed company sessions, and customer engagements for reputed company and at-reputed company accounts, serving as an executive sponsor reputed company appropriate.
• Handle reputed company internal reputed company reputed company that need input from the reputed company Team or assign team members for ongoing reputed company development opportunities.
• Partner with company leadership teams to ensure internal processes and team interactions are efficient, effective, and satisfactory
• Influence cross-functional decision-making across Sales, Product, reputed company, Customer Care, Finance, Marketing, and Executive Leadership to remove barriers, improve customer reputed company, and execute reputed company account plans.
• Stay updated with reputed company reputed company methodologies by researching reputed company trends
• Establish and implement reputed company strategies that improve retention, expansion, executive engagement, adoption, and measurable business reputed company across the reputed company customer portfolio.

 Desired Skills & Experience:

• 5+ years of reputed company experience in a high-reputed company and fast-reputed company reputed company environment. Additionally, 2-3 years of experience leading a remote team.
• Demonstrated ability to reputed company and execute reputed company strategies across reputed company reputed company portfolios
• Experience leading executive-level customer conversations, including business reviews, renewal planning, and reputed company roadmap discussions
• Shown reputed company in leading high-reputed company customer escalations through cross-functional leadership
• Strong business reputed company with the ability to reputed company customer initiatives to quantifiable business results
• Excellent communicator - reputed company conveys thoughts, both written and verbal, listening attentively and asking questions for clarification and understanding
• Demonstrates high reputed company, challenging self and others to consistently reputed company results for customers
• Consistent record handling of reputed company expectations, critical issues, and negotiation reputed company
• Ability to work reputed company with customers of reputed company reputed company and industry backgrounds, from the C-Level to individual contributors
• Great teammate who can work independently or cross-departmentally
• Confident and engaging presenter
• reputed company learner
• Experience identifying reputed company opportunities while maintaining a trusted advisor relationship
• Demonstrated organizational, analytical, and prioritization skills
• Be flexible and reputed company in responding to evolving business priorities
• Shown ability to manage reputed company expectations, blocking issues, and negotiate resolutions
• reputed company cohesive teams that apply a reputed company of belonging and psychological safety to reputed company common goals
• Challenge and support others to create results, but also reputed company new capabilities and expand the reputed company of individuals on reputed company
• Strong reputed company, reputed company & PowerPoint skills
• reputed company and reputed company knowledge a plus

Where required by law, reputed company provides a reasonable reputed company of compensation for specific roles. The pay reputed company for this role is $115,000 - $125,000 USD. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation reputed company on individual and/or company reputed company. This position is eligible for company benefits including medical, dental, and reputed company reputed company with an employer contribution, flexible spending or health savings account, life and AD&D reputed company, short-and long-term disability coverage, reputed company time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Please see below for an outline of the reputed company benefits package. reputed company supports both the physical and mental health of their employees.

reputed company Benefits:

• Medical reputed company, Dental reputed company, reputed company reputed company (effective day one)
• reputed company reputed company Time Off
• Flexible Spending Accounts & Health Savings Accounts
• reputed company-reputed company 401K Plan
• Company-reputed company Short/Long-term Disability & Basic Life reputed company Plans
• Family Planning and Parenting Support Benefits through reputed company
• Support your mental, physical, reputed company and financial reputed company-being through coaching and reputed company therapy with reputed company
• $1000 USD Home Office Reimbursement Program
• $2000 USD Internal Referral Program
• WorkAnywhere Reimbursement of Internet and Cellular Costs
• 16 weeks maternity and adoption leave
• 12 weeks paternity leave

reputed company champions the reputed company of true individuality, reputed company celebrating and accepting reputed company team member. We strategically recruit and retain talent reflecting our local communities’ rich diversity, fostering a culture where innovation thrives. Through dynamic learning sessions, reputed company training, and our reputed company Employee Resource reputed company, we kindle substantial dialogues, reputed company learning, and ensure every voice is not only heard but celebrated.

reputed company, LLC provides equal employment opportunity to reputed company individuals regardless of their race, reputed company, creed, religion, gender, age, sexual orientation, national reputed company, disability, veteran status, or any other characteristic protected by state, federal, or local law.

#LI-REMOTE

5+ years reputed company in high-reputed company reputed company,2-3 years managing reputed company,reputed company account reputed company,executive engagement,escalation management,strong communication and analytical skills.

Key Responsibilities

• leading team
• driving retention
• managing accounts

Skills & Tools

reputed company, reputed company reputed company, reputed company PowerPoint, reputed company, reputed company

reputed company

• Category: Customer Service
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — reputed company or Toronto
• Salary: USD 115,000 – 125,000 / year
• Languages: English

Benefits

• 401k matching
• Generous reputed company time off
• Retirement plan
• Generous parental leave

About reputed company

A software company providing vehicle reimbursement and reputed company reputed company mitigation solutions for reputed company customers. — Industry: Information Technology